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Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,111 Reviews of Prestige Toyota of Ramsey - Service Center
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June 19, 2018
Repair No loaner car. Shuttle back home, but not back to pick up car, too far. Keep my car for 3 days, for simple repair, but it is fixed. No loaner car. Shuttle back home, but not back to pick up car, too far. Keep my car for 3 days, for simple repair, but it is fixed. More
by radeckij
Verified CustomerEmployees Worked With
Dont know
June 19, 2018
ALWAYS VERY GOOD AT LEAST I drive an hour to use your service dept even though there are at least a half dozen closer. Mike was great and Chris Budde is always on top of thing I drive an hour to use your service dept even though there are at least a half dozen closer. Mike was great and Chris Budde is always on top of things and honest . Both are great assets to your company More
by BCHANANIE
Employees Worked With
Chris Budde, John Lindstrom, Naitlyn Cruceta
June 18, 2018
Lack of technical knowledge !!! I have a tow package on my 2017 highlander I specifically wanted an oil change tire rotation and information regarding what I needed to tow a ca !!! I have a tow package on my 2017 highlander I specifically wanted an oil change tire rotation and information regarding what I needed to tow a camper. No one seem to know anything about towing other than drive a little slower. Apparently an electronic brake controller is required!!! So I’m scrambling a thousand miles from home to get one installed on my vehicle. Lack of technical knowledge on the part of three people that I inquired of at the service center was absolutely ridiculous!!!!!!! More
by PAMLPHILLIPS13
Employees Worked With
I wish I had written down the names of the individuals I spoke with .
June 16, 2018
Went to fix the problem with wheels/tires I went in the first week of June to fix the issue with the tires/wheels. There was noise while braking and also vibration during braking and when I dr I went in the first week of June to fix the issue with the tires/wheels. There was noise while braking and also vibration during braking and when I drive in highways. Dealership charged me around $400 to fix the issue. However, I still have the noise and vibration while driving. More
by GIJO
Employees Worked With
Jason Bochner
June 16, 2018
EXCELLENT SERVICE ALWAYS A GOOD EXPERIENCE WITH PRESTIGE. THEY NEVER FAIL IN MAKING A SERVICE APPOINTMENT EASY AND QUICK. VERY TRUSTWORTHY WITH GOOD SERVICE ADVISORS AN ALWAYS A GOOD EXPERIENCE WITH PRESTIGE. THEY NEVER FAIL IN MAKING A SERVICE APPOINTMENT EASY AND QUICK. VERY TRUSTWORTHY WITH GOOD SERVICE ADVISORS AND SALESPEOPLE. More
by thecapizzis
June 14, 2018
Service Your team at prestige Toyota service, sales and management are top notch! It is my pleasure to service my car at prestige. Thank you and keep up the Your team at prestige Toyota service, sales and management are top notch! It is my pleasure to service my car at prestige. Thank you and keep up the great work! More
by WELBE369
June 14, 2018
Excellent experience Easy appointment setting, very nice staff and Advisors. I was kept abreast of all updates and progress on my repairs and when the vehicle was going to Easy appointment setting, very nice staff and Advisors. I was kept abreast of all updates and progress on my repairs and when the vehicle was going to be ready. More
by Dfrasier1
Employees Worked With
Gabi
June 14, 2018
Excellent service Luke was my service center associate. He did an excellent job of making sure the problem was taken care of this time. He called me to tell me the pa Luke was my service center associate. He did an excellent job of making sure the problem was taken care of this time. He called me to tell me the part was in and worked with me and the service department to fix the vinyl strip that kept popping out where the front air bag is. I was confident in Luke's attention to resolve the problem. More
by WIKD
Employees Worked With
Luke Incognito
June 14, 2018
Service with a smile. Brad was my service center associate. He listened took,notes and made everything on my list was taken care of. He was truly a professional. Brad was my service center associate. He listened took,notes and made everything on my list was taken care of. He was truly a professional. More
by NICKDELL04
Employees Worked With
Brad Aiello, Brad Aiello
June 14, 2018
Great service- excellent staff My customer service agent Chris is exceptional in his attention to details and patient in explaining what is needed to be done and why. He goes above My customer service agent Chris is exceptional in his attention to details and patient in explaining what is needed to be done and why. He goes above the normal to get in touch with me when I leave my car for service (my work in also providing customer support on the phone so it’s tough to reach me ) but he nevertheless stay on top and provide exceptional excellent service to me Thank you for having such amazing people at your organization More
by SOPHZ1110
Employees Worked With
The driver that took me home and back - not sure about his name , Chris Budde
