Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,111 Reviews of Prestige Toyota of Ramsey - Service Center
QUICK AND EASY TO SET APPT. ; THEY FOLLOW UP WITH REMINDERS; they are organized in scheduling and confirming appointments as well as estimating how long job will take. when I got my car it was clean and working they are organized in scheduling and confirming appointments as well as estimating how long job will take. when I got my car it was clean and working like new. Everyone I encountered there was courteous and helpful. More
Simple thing took twice As long as promised The dealer owed me a key, said it would be an hour. After an hour and change i was updated the machine wasn’t working before and was now so wouldn’t b The dealer owed me a key, said it would be an hour. After an hour and change i was updated the machine wasn’t working before and was now so wouldn’t be long. Took 2 plus hours to program a new key! More
Excellent experience The staff could not have been nicer. The service manager Jason was an excellent manager. He made sure everything was going smooth and took the time to The staff could not have been nicer. The service manager Jason was an excellent manager. He made sure everything was going smooth and took the time to come over and check If I had any questions. Also the gentleman Chris who was the advisor was excellent. Very polite and took care of me very well. More
Toyota care 10,000 mile Prestige service is excellent. Mike met me and took care of the car. Service was done in a few minutes; the car was washed and clean. I've been a Pre Prestige service is excellent. Mike met me and took care of the car. Service was done in a few minutes; the car was washed and clean. I've been a Prestige client for many years. Service is excellent. More
May take time but they fix what's broke! My recent experience should rate 5 stars absent context. Without an appointment was able to drop vehicle off and receive a no-cost loaner vehicle (for My recent experience should rate 5 stars absent context. Without an appointment was able to drop vehicle off and receive a no-cost loaner vehicle (for 5 days). Extended warranty covered all the repair costs. Customer service was understanding and extremely accommodative. However, given the fact the car was in for similar problem 2 months prior that was not properly diagnosed at that time, I rate Prestige service center 4 stars overall. More
DID EVERYTHING I NEEDED AND WITH A SMILE ON EVERYONE'S FACE. FROM THE TIME I PULLED INTO THE SHOP, I WAS GREETED WITH A GENTLEMAN INSTRUCTING ME WHERE TO GO AND WHAT I NEEDED. THE YOUNG LADY AT THE DESK GREETED FROM THE TIME I PULLED INTO THE SHOP, I WAS GREETED WITH A GENTLEMAN INSTRUCTING ME WHERE TO GO AND WHAT I NEEDED. THE YOUNG LADY AT THE DESK GREETED ME RIGHT AWAY AND HANDED ME OFF TO TOM. TOM ENTERED ALL MY INFORMATION INTO THE COMPUTER AND SIGNED OUT A LOANER FOR ME IN A VERY TIMELY MANNER. I PICKED UP MY CAR AS SCHEDULED AND WAS ON MY WAY HOME WITH A SMILE ON MY FACE TO MATCH ALL THE SMILES I RECEIVED. FROM THE STAFF AT PRESTIGE More
excellent service Everything was done perfect and on time...I got there earlier, it was no problem. Prestige Toyota have a friendly great team...great service. I will Everything was done perfect and on time...I got there earlier, it was no problem. Prestige Toyota have a friendly great team...great service. I will recommend . More
Excellent and honest service The service department is excellent and provides details on everything the customer has to know. In addition all concerns were addressed and remediate The service department is excellent and provides details on everything the customer has to know. In addition all concerns were addressed and remediated. Sy Ratner More
Great! Amazing and quick. Very accommodating. timely.would definitely recommend. Would buy a Toyota just to have the service plan. Great team. keep UP THE GR Amazing and quick. Very accommodating. timely.would definitely recommend. Would buy a Toyota just to have the service plan. Great team. keep UP THE GREAT WORK. More
It was good I’ve been servicing my car with prestige toyota for years & im sure they know their job. It’s quite pricey but the work is good.. I’ve been servicing my car with prestige toyota for years & im sure they know their job. It’s quite pricey but the work is good.. More