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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,111 Reviews

3,111 Reviews of Prestige Toyota of Ramsey - Service Center

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July 05, 2018

QUICK AND EASY TO SET APPT. ; THEY FOLLOW UP WITH REMINDERS; they are organized in scheduling and confirming appointments as well as estimating how long job will take. when I got my car it was clean and working More

by Douglas B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bochner
July 04, 2018

Simple thing took twice As long as promised The dealer owed me a key, said it would be an hour. After an hour and change i was updated the machine wasn’t working before and was now so wouldn’t b More

by PUNCHOUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabi
Jul 05, 2018 -

Prestige Toyota of Ramsey responded

We are extremely sorry for any inconveniences and for the wait. We have alerted upper management about this issue, and can assure you that proper steps will be taken to ensure it is dealt with. We apologize again, and hope you have a great day.

July 02, 2018

Excellent experience The staff could not have been nicer. The service manager Jason was an excellent manager. He made sure everything was going smooth and took the time to More

by DKASPAR6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde, Jason Bochner
July 02, 2018

Toyota care 10,000 mile Prestige service is excellent. Mike met me and took care of the car. Service was done in a few minutes; the car was washed and clean. I've been a Pre More

by ROBERT.ZITELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Caroline
July 02, 2018

May take time but they fix what's broke! My recent experience should rate 5 stars absent context. Without an appointment was able to drop vehicle off and receive a no-cost loaner vehicle (for More

by SilverBullet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano
June 28, 2018

DID EVERYTHING I NEEDED AND WITH A SMILE ON EVERYONE'S FACE. FROM THE TIME I PULLED INTO THE SHOP, I WAS GREETED WITH A GENTLEMAN INSTRUCTING ME WHERE TO GO AND WHAT I NEEDED. THE YOUNG LADY AT THE DESK GREETED More

by KLSTANTON29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TOM ( DON'T KNOW LAST NAME BUT GREAT SERVICE!), Naitlyn Cruceta, Anny Duran
June 28, 2018

excellent service Everything was done perfect and on time...I got there earlier, it was no problem. Prestige Toyota have a friendly great team...great service. I will More

by LUZESITA601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, Thorngren
June 27, 2018

Excellent and honest service The service department is excellent and provides details on everything the customer has to know. In addition all concerns were addressed and remediate More

by syratner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Aiello
June 27, 2018

Great! Amazing and quick. Very accommodating. timely.would definitely recommend. Would buy a Toyota just to have the service plan. Great team. keep UP THE GR More

by ALEX.BERKOWITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Kelly
June 27, 2018

It was good I’ve been servicing my car with prestige toyota for years & im sure they know their job. It’s quite pricey but the work is good.. More

by LIEFONERENEE
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
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