Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,111 Reviews of Prestige Toyota of Ramsey - Service Center
Lost both low beams Both low beams were out. I think they went out at the same time. Toyota replaced the bulbs. I hope that that fixes the problem. Both low beams were out. I think they went out at the same time. Toyota replaced the bulbs. I hope that that fixes the problem. More
I brought my car in with a flat . They had it fixed in an ho See above. They fixed my flat in an hour.They were very accommodating. Peter was very good at keeping me up to date on progress of repairs. See above. They fixed my flat in an hour.They were very accommodating. Peter was very good at keeping me up to date on progress of repairs. More
Pleasant Surprise Prestige Toyota's Service Department is efficient and courteous. Customers are politely greeted with a smile. Scheduled appointment times are kept Prestige Toyota's Service Department is efficient and courteous. Customers are politely greeted with a smile. Scheduled appointment times are kept. The waiting room is clean and comfortable. Before your car is returned to you cleaner than you left it, you are told what services were performed as well as given a written report for your files. More
Always good service & terrific service personal right from t I have been using this service center for 5 years and have never been disappointed. As soon as I drive in the treatment is prompt and friendly, thank I have been using this service center for 5 years and have never been disappointed. As soon as I drive in the treatment is prompt and friendly, thank you for taking such good care of me & my car More
Amazing customer service I went in because my splash guard was damaged, replacing it would cost $500. I asked them if they could do something so that I wouldn't have to replac I went in because my splash guard was damaged, replacing it would cost $500. I asked them if they could do something so that I wouldn't have to replace it. They ended up fixing it using zip ties. Did not charge me a dime. I was impressed. More
Trustworthy and quality service ! After getting a flat tire on 17, I was lucky enough to be in front of the Toyota sales department. My tire was so bad I couldn't drive down to service After getting a flat tire on 17, I was lucky enough to be in front of the Toyota sales department. My tire was so bad I couldn't drive down to service which was a few exits away. Two of toyotas sales team members, Andy and Kelly were gracious enough to change my tire and get my spare tire on safely so I could make the drive to service. I was able to call my service advisor Caroline to give her a heads up and she was able to get me into a loaner car once available. I have always had exceptional service done at Prestige Toyota, but this was by far the best service! I highly recommend Caroline down at the service department and the rest of the staff for their exceptional and professional behavior . More
Service I had been serving the 2018 Camry 6 times in 2 months. NO GOOD! Since I leased the 2018 I have been I The the service department six times I 2 months I had been serving the 2018 Camry 6 times in 2 months. NO GOOD! Since I leased the 2018 I have been I The the service department six times I 2 months. More
Great Service Very Personable especially the personnel outside receiving your vehicle for service. The personnel inside were just as efficient and friendly. Always Very Personable especially the personnel outside receiving your vehicle for service. The personnel inside were just as efficient and friendly. Always a good feeling leaving. More
Very pleasant and courtesy all the way!! I had a simple issue that became complicated when the dealer stripped my license plate screws. Prestige Toyota Service took the car to retap the holes I had a simple issue that became complicated when the dealer stripped my license plate screws. Prestige Toyota Service took the car to retap the holes and then guess what happened? They called and said they finished the repairs and dropped the car off at my house. There was no need for me to leave work early and to play around with musical shuttles and cars. I went home as if the car was parked there all day. THIS IS CUSTOMER SERVICE!!! More
Good mini-detail but not great mini-detail My appointment for a mini-detail was estimated at 3 hours but took 5 hours. The sap on the my passenger door was not removed. for $80 I expected a lit My appointment for a mini-detail was estimated at 3 hours but took 5 hours. The sap on the my passenger door was not removed. for $80 I expected a little more, but the tire shine was nice, as was Luke, my service representative. More