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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,111 Reviews

3,111 Reviews of Prestige Toyota of Ramsey - Service Center

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July 31, 2018

Everything was great Everyone and Everything was great. Especially the facilities everything looked top notch and very clean. The coffee was very good would have been nice More

by KYAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtny Hill
July 31, 2018

excellence service from the beginning starting with the phone call to set up the appointment up to the time it was ready for pick up the staff was very knowledge and muc More

by Lidia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Yarber
July 31, 2018

excellent service and personnel all personnel were helpful, service was reasonably fast and the price was reasonable. Mr. Budde and the other service personnel seemed to know my ca More

by PJPHILIP37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
July 31, 2018

Just overall great! Especially appreciate Service Mgr Caroline! She got right on my problem and continued to follow up until problem solved. Indicated that i should kee More

by HCWARNKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2018

Good service excellent team I m very great full for the service i ve been received from Prestige Toyota. Excellent people i will definitely recommend Prestige Toyota to any one w More

by SYLDUPLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Dailey, Chris Budde, Jason Bochner, Brad Aiello, Tim Broderick, Naitlyn Cruceta, Anny Duran
July 31, 2018

Solid experience No complaints. Gabi explained all the work that needed to be done clearly and the price for each item. Getting a loaner from Richie was easy and it wa More

by J_ESTYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi, Richie, Maria
July 31, 2018

Reliable Have had 3 Toyotas serviced here over the past 16 years. They do a great job. Luke Incognito communicated with me efficiently and didn't try to sell More

by ScottyRedSox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
July 30, 2018

Very professional Caroline helped me and she was Very patient and professional . Customer service was too good. . She was very friendly and also called me 3 days later More

by REDDYLAXMI08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2018

Lack of accountability. Waited 2.5 hours for 1 hour service My wife waited 2.5 hours for a 1 hour service. Toyota acknowledged issue but did nothing to compensate. I called in and discussed this issue with a More

by TYLER.KEARL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
Jul 31, 2018 -

Prestige Toyota of Ramsey responded

Tyler, we are very sorry for the wait and that your experience went this way. We have alerted upper management and are going to make the necessary changes to ensure this does not happen again.

Jul 31, 2018 -

TYLER.KEARL responded

I called in the day of the service and was told that I would be emailed with the resolution. I have yet to receive anything.

July 30, 2018

Outstanding Service I came as a walk in because I missed my appointment the day before and they took care of me. Staff members are very professional More

by mmrn27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
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