Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,111 Reviews of Prestige Toyota of Ramsey - Service Center
Everything was great Everyone and Everything was great. Especially the facilities everything looked top notch and very clean. The coffee was very good would have been nice Everyone and Everything was great. Especially the facilities everything looked top notch and very clean. The coffee was very good would have been nice to have free snacks. More
excellence service from the beginning starting with the phone call to set up the appointment up to the time it was ready for pick up the staff was very knowledge and muc from the beginning starting with the phone call to set up the appointment up to the time it was ready for pick up the staff was very knowledge and much courtesy, will definitely bring my car here again More
excellent service and personnel all personnel were helpful, service was reasonably fast and the price was reasonable. Mr. Budde and the other service personnel seemed to know my ca all personnel were helpful, service was reasonably fast and the price was reasonable. Mr. Budde and the other service personnel seemed to know my car and what was necessary for the service. More
Just overall great! Especially appreciate Service Mgr Caroline! She got right on my problem and continued to follow up until problem solved. Indicated that i should kee Especially appreciate Service Mgr Caroline! She got right on my problem and continued to follow up until problem solved. Indicated that i should keep in touch with her if problem returnes.. the problem was a VSC Tracking and Engine light on for second time in about a week. More
Good service excellent team I m very great full for the service i ve been received from Prestige Toyota. Excellent people i will definitely recommend Prestige Toyota to any one w I m very great full for the service i ve been received from Prestige Toyota. Excellent people i will definitely recommend Prestige Toyota to any one with a Toyota More
Solid experience No complaints. Gabi explained all the work that needed to be done clearly and the price for each item. Getting a loaner from Richie was easy and it wa No complaints. Gabi explained all the work that needed to be done clearly and the price for each item. Getting a loaner from Richie was easy and it was a nice car. More
Reliable Have had 3 Toyotas serviced here over the past 16 years. They do a great job. Luke Incognito communicated with me efficiently and didn't try to sell Have had 3 Toyotas serviced here over the past 16 years. They do a great job. Luke Incognito communicated with me efficiently and didn't try to sell me any service I didn't need (other service people there do that consistently). Had my car ready in no time. More
Very professional Caroline helped me and she was Very patient and professional . Customer service was too good. . She was very friendly and also called me 3 days later Caroline helped me and she was Very patient and professional . Customer service was too good. . She was very friendly and also called me 3 days later after my service appointment to check everything was ok. Had little issue and she got it down there itself. More
Lack of accountability. Waited 2.5 hours for 1 hour service My wife waited 2.5 hours for a 1 hour service. Toyota acknowledged issue but did nothing to compensate. I called in and discussed this issue with a My wife waited 2.5 hours for a 1 hour service. Toyota acknowledged issue but did nothing to compensate. I called in and discussed this issue with a service manager and was promised action. Nothing was done. Further, when getting the complimentary "car wash" they left puddles of water on the floor mats and didn't clean most of the car. To me this is like giving somebody a bagel with a bite out of it or erasing half a chalk board... If you are not going to do a good job of the item you are offering you shouldn't do it. More
Outstanding Service I came as a walk in because I missed my appointment the day before and they took care of me. Staff members are very professional I came as a walk in because I missed my appointment the day before and they took care of me. Staff members are very professional More