Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,111 Reviews of Prestige Toyota of Ramsey - Service Center
Great Staff very helpful scheduling the service appointment and providing reminders. Extremely friendly service staff. Shuttle ride was prompt and very p Staff very helpful scheduling the service appointment and providing reminders. Extremely friendly service staff. Shuttle ride was prompt and very pleasant. Juan Rivas provided very friendly and excellent service. More
5000 mile check up My 5000 mile check up was organized and made easy. I had booked on line but didn’t check waiting instead of drop off and Gabi changed it in the system My 5000 mile check up was organized and made easy. I had booked on line but didn’t check waiting instead of drop off and Gabi changed it in the system for me. More
Efficient, cordial, and quick This was just the 2nd service visit for my 2015 RAV4 certified used car I bought in August 2017. I don't drive that much anymore, so my maintenance s This was just the 2nd service visit for my 2015 RAV4 certified used car I bought in August 2017. I don't drive that much anymore, so my maintenance services these days are based more on a 6-month interval in time as opposed to mileage. This time I had only ca. 4000 miles on the car between my last service in 1/2018 and this one in 8/2018. The service appointment took only about an hour and I was treated well by the person (Caroline) I interacted with. I've been going to this service center for other cars I have owned and I trust them to do a good job. I plan to come back the next time. More
Excellent customer service, and friendly on-time service I was able to schedule the 15K mile maintenance appointment online with ease. Brought the car in on time, and was told that I could wait for 1.5 hour I was able to schedule the 15K mile maintenance appointment online with ease. Brought the car in on time, and was told that I could wait for 1.5 hours or so. Sounded good to me. 45 mins later everything was completed, and I was on my way. Excellent, thank you! More
50,000mile service Efficient and friendly check-in and return of car with service completed in the promised amount of time. Car returned clean and ready to go. Efficient and friendly check-in and return of car with service completed in the promised amount of time. Car returned clean and ready to go. More
Outstanding Service Efficient and friendly check-in and return of car with service completed in less then an hour. Everything done right Car returned clean Thank you Efficient and friendly check-in and return of car with service completed in less then an hour. Everything done right Car returned clean Thank you More
Seamless Professionalism I called my service rep, told him what my 4-Runner needed, made an appointment, brought in my car, received a loaner, received a call to approve the e I called my service rep, told him what my 4-Runner needed, made an appointment, brought in my car, received a loaner, received a call to approve the estimated cost of service needed, received a phone status update on my car, received a call that my car was ready, picked up my car. No time wasted, no issues whatsoever, treated with respect and my car runs beautifully. More
Customer service was excellent from check in to check out. The whole process was smooth and easy. They were all friendly with dealing with the customers. was excellent from check in to check out. The whole process was smooth and easy. They were all friendly with dealing with the customers. More
Wonderful service Made the appointment last week and, when I came in Monday, they were all ready for me. Sameh walked me through the various things that needed to be do Made the appointment last week and, when I came in Monday, they were all ready for me. Sameh walked me through the various things that needed to be done for the 125,000 mile service, and all the work was done within 4 hours -- with the free car wash. I want to keep my Prius running smoothly for a long time, and all the people at Prestige are making sure that I can. More
It was a great experience. It was a great experience, because everyone treated me well. I had no problems. They did an amazing job putting the bed liner on my truck. It was a great experience, because everyone treated me well. I had no problems. They did an amazing job putting the bed liner on my truck. More