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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,111 Reviews

3,111 Reviews of Prestige Toyota of Ramsey - Service Center

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August 15, 2018

Mixed Service was great. Juan was awesome. Tim Broderick thanked me through text message. One of front desk ladies was unfriendly. No “you’re welcome” on m More

by PRODI67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Tim Broderick
August 14, 2018

Horrible Second time for the same problem, which they said they fixed, but they didn't, The said they did a road test. I do not believe the service writer wa More

by JSICONOLFI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not on the list
Aug 17, 2018 -

Prestige Toyota of Ramsey responded

We are very sorry your experience with us went this way. We have alerted upper management about this and can assure you that changes will be implemented to ensure this issue does not occur again.

August 14, 2018

Much improved! The last time I went to Prestige the promptness was much improved! Everyone was very nice. A great experience! They really have improved! Great job! More

by CHRISTINAROSSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rivas, Tim Broderick
August 14, 2018

A 5 star service Excellent service and Chris Budde is the best .Dealt with him on many occasions and he always gets it done right the first time.. A pleasant experienc More

by JJAJMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Budde
August 13, 2018

Excellent Service overall Excellent Service- Everyone is so pleasant and willing to help. Place is clean and kept well. No complaints whatsoever. Great Job! Always happy to g More

by ROE135
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Mella, Tim Broderick
August 13, 2018

Service Center - excellence The center is in a nice quiet area thats easy to get to. Once there, the people are friendly and helpful, its an organized visit until you get back in More

by NJToyotaFan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Tim Broderick
August 13, 2018

I was completely satisfied by the professionalism of service Excellent service; however, early in the morning, it would be great if they provide bagels along with coffee in waiting area. Other than that there a More

by rafiq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Faber, Jay Yarber
August 13, 2018

Very helpful and knowledgeable staff As soon as I entered the Toyota facility, the employees that greeted recognized me and proceeded to process my car. The receptionist was extremely co More

by PIERSONH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
August 11, 2018

John A review I went in for a five month checkup and the service staff could not have been more pleasant and efficient. I came in a few minutes early of my appointm More

by JOHNABATE1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Broderick, Naitlyn Cruceta
August 10, 2018

fast greeting. First of all when I come in for service I want to be noticed talk to. It doesn’t take much, good morning how are, thank you for our service center et More

by ROSARIOA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi saman. I apologize if I don’t remember the names that have helped me throughout the years. , Luke Incognito
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