Prestige Toyota of Ramsey - Service Center

Friendly fast service This service department is always warm and welcoming. My kids cheer when we go because they have a comfortable waiting area and a place for the kids. This service department is always warm and welcoming. My kids cheer when we go because they have a comfortable waiting area and a place for the kids. The gentleman that checks in the cars is fabulous!i have never had a bad experience and we have been return customers for three years. More

slow servuce I was the first customer of the day and it took an hour and 20 mins for an oil change and tire rotation. Car sat in my view for 20 mins with no one re I was the first customer of the day and it took an hour and 20 mins for an oil change and tire rotation. Car sat in my view for 20 mins with no one releasing it More

Goody Smooth, in and out. No car wash with bike rack, bummer. I like the automatic door and easy exit. Ellen on the tube was inappropriate for most audienc Smooth, in and out. No car wash with bike rack, bummer. I like the automatic door and easy exit. Ellen on the tube was inappropriate for most audiences. More

SERVICE Excellent and efficient with honesty. The service was courteous and gave me an update of when my car would be ready. The waiting area was very pleasan Excellent and efficient with honesty. The service was courteous and gave me an update of when my car would be ready. The waiting area was very pleasant More

Excellent service All good. Luke takes good care of me. Your entire process from arrival, checkin, service, payment is smooth and professional. Your Service Dept wit All good. Luke takes good care of me. Your entire process from arrival, checkin, service, payment is smooth and professional. Your Service Dept with its excellent service will help the sales side when it comes time for thinking about a new car, but I am not there yet - hopefully, a while to go! Jack Mawe More

Thanks to Caroline Siderias Tried calling and leaving messages for one, then another service rep to inquire whether they could order four Michelin tires for the August "free" ali Tried calling and leaving messages for one, then another service rep to inquire whether they could order four Michelin tires for the August "free" alignment promotion. First rep didn't return my call. Second rep said it could be done and assured me he had emailed the details. Did not receive the email despite being assured it had been sent. Called again 90 minutes before he was due to leave for four days and left a message to call me to wrap up the details. No call received, ditto for the email. Left message the next day for Brad Aiello who forwarded my message of dissatisfaction to Caroline Siderias who called me immediately, ordered the tires, set up the appointment, apologized for the others that didn't return my calls, and restored my confidence in the Service Dept. I will only deal with her in the future. Won't mention the names of the two unresponsive reps as I have not had a problem with either one of them on prior visits. Kudos to Caroline though. More

Standard Service Took vehicle in as a drop off for standard 20,000 mile service. Told them to take there time I would return late in the day. vehicle was ready within Took vehicle in as a drop off for standard 20,000 mile service. Told them to take there time I would return late in the day. vehicle was ready within 2 hours. Drop off and pickup process very smooth and easy More

Good, fast service This service center always takes about an hour. The staff is professional and the waiting rooms are very comfortable. They even have a couple of comp This service center always takes about an hour. The staff is professional and the waiting rooms are very comfortable. They even have a couple of computers to use. More

Great experience Nice clean place to relax while getting my car service. Usually done in a timely manner. Staff is very friendly. This was a wonderful experience. Nice clean place to relax while getting my car service. Usually done in a timely manner. Staff is very friendly. This was a wonderful experience. More