Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,111 Reviews of Prestige Toyota of Ramsey - Service Center
Prompt & Quality Service The quality and promptness of service provided by Prestige Toyota is unmatched. Mr. Christopher Budde has been very proactive and courteous throughout The quality and promptness of service provided by Prestige Toyota is unmatched. Mr. Christopher Budde has been very proactive and courteous throughout. I will definitely recommend my friends and relatives to Prestige. More
Great Service Extremely friendly and supportive service team. Luke was great explaining the service, what was right for my car at this mileage interval, and making Extremely friendly and supportive service team. Luke was great explaining the service, what was right for my car at this mileage interval, and making sure quality and value was delivered. More
They took our stress and turned it into relief!! We purchased a certified used 2015 Toyota Avalon and it was my parents dream car. That dream quickly turned into a nightmare when the car accumulated We purchased a certified used 2015 Toyota Avalon and it was my parents dream car. That dream quickly turned into a nightmare when the car accumulated about 3 inches of water on the inside due to a part failure. Anson Castillo a Manager at Prestiege Toyota as well as John Lindstorm could not have been more helpful in an extremely stressful situation in getting the issue resolved and getting the car cleaned up. My parents are truly thankful for Anson and John and we highly recommend this dealership as well as these two professional and efficient individuals who are an asset to the Toyota Team! More
Excellent and timely service The service as both excellent and timely. Thew staff was helpful and friendly and kept me informed. All the maintenance performed and future mainte The service as both excellent and timely. Thew staff was helpful and friendly and kept me informed. All the maintenance performed and future maintenance needed was thoroughly explained More
Wonderful and doing great work All the employees are friendly,they will take care of you need and as fast as finishing the work at the end will explain carefully what we have to be All the employees are friendly,they will take care of you need and as fast as finishing the work at the end will explain carefully what we have to be care very professional. More
Very good, but not perfect. As a former Subaru owner and new to the Toyota family, this was my 1st visit to Prestige for service, and I mistakenly went to the dealership on Route As a former Subaru owner and new to the Toyota family, this was my 1st visit to Prestige for service, and I mistakenly went to the dealership on Route 17 where I purchased my Highlander instead of going to the service center on McKee Drive. It was a minor delay, but it put me in a bad mood. When I brought my Highlander home from its 5K service, I inspected everything and found that the lid for the fuse box in the engine compartment was not attached. Again, it's a minor complaint, but it makes me wonder if the technician was distracted or rushed while servicing my Highlander. Either way, it has shaken my confidence, which is why I only gave you a 4 star rating. Everything else went well, and everyone was very nice. More
Top shelf service Great experience, very professional! Caroline and Gabi are awesome service writers so are the rest of the staff there! You gotta love the huge drive t Great experience, very professional! Caroline and Gabi are awesome service writers so are the rest of the staff there! You gotta love the huge drive through on a rainy or snowy day! Happy customer, Dlau More
It's always a great experience The service staff, from those that greet me when I pull into the building to those that drive the shuttle and everyone in between, are always very fri The service staff, from those that greet me when I pull into the building to those that drive the shuttle and everyone in between, are always very friendly and accommodating. It's a pleasure bringing my car for service whenever it is needed. More
Excellent service All that helped me were extremely helpful and courteous. Pete Luculano I feel went over and above to be helpful. Two service techs where very helpfu All that helped me were extremely helpful and courteous. Pete Luculano I feel went over and above to be helpful. Two service techs where very helpful with a phone connect issue. Unfortunately didn’t get their names. More
Service Excellence Good experience. Very professional service. Friendly staff and pleasant environment. Online appointment need some improvement. Location is very con Good experience. Very professional service. Friendly staff and pleasant environment. Online appointment need some improvement. Location is very convenient for me. Car wash after every service is great. More