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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,111 Reviews

3,111 Reviews of Prestige Toyota of Ramsey - Service Center

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September 10, 2018

START button draining battery on HIGHLANDER it took two visits to finally get issue resolved, even thou I informed first advisor what to look for and the kind of test that needed to be performed More

by max4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Iuculano, Chris Budde
Sep 16, 2018 -

Prestige Toyota of Ramsey responded

We are sorry to hear you were having issues with your Highlander, but are glad the issue was able to be fixed. We have alerted upper management about the issues you encountered with your advisors, and they will work to better educate our team in the future. Thank you for your feedback, and have a nice day.

September 07, 2018

Professional all the way Everyone was great. It was thumbs up experience all the way from the first person I spoke to to the last. And I got a car wash! More

by kimwong65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only got Juan's name. There were two other gentle that I had spoken to when I pulled my car up and when I got my car back.
September 06, 2018

Nice service, unnecessarily long wait. Everyone was courteous. Check in was quick. Christopher kept me informed of status however this was simply the first check up at 9500 miles on my ne More

by Linpizz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
September 06, 2018

Durango Service Always a comfortable environment. People are professional and courteous. You dont feel like you are being taking to the cleaners, The explain the issu More

by RAYTOUMA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Budde
September 06, 2018

Quick and Easy Every time I go to this service center, everyone is so nice and I feel welcomed. I feel that the service is great, fast, and reasonable. I never feel More

by BTC7754
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
September 06, 2018

Professional experience! Very good, Gabi Samman the assitant service manager was super nice. this was the 2nd time he has worked with me during a routine inspection. had a lot More

by DEBORAHKO11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GABI SAMMAN
September 05, 2018

It was a very pleasant experience. Peter was my advisor and this isn’t the first time I had him. He is always very pleasant and knowledgeable. He explains everything about my car and i More

by RONNIEAPPEL28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2018

Very first service at Toyota Short visit for routine maintenance. Fast service from desk to service department. Quiet waiting room with computer access. In and out in less than on More

by WAC630055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sameh Ghabour, Chris Budde
September 05, 2018

Staff was very friendly Well organized and they go out of their way with there services. Very friendly. The lounge was very comfortable and I enjoyed the hot chocolate as I More

by SUNSHINE1005713
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Names I do not know: person who worked on my car and got my sweatshirt out of car. Also the parts dept as I bought the cargo net. And the woman in the front office. Thank you all!, Peter Iuculano, Kelly Faber
September 05, 2018

25k maintenance Very pleasant folks and quite efficient! I got the name of only one person with whom I engaged, Gabi Samman, who was very nice and helpful. More

by GREGORYFARRELL13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
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