Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,112 Reviews of Prestige Toyota of Ramsey - Service Center
Fast service and great communication My service advisor Gabi Samman listened to my concerns about issues with my car and addressed all of them. Gave me recommended future service needed a My service advisor Gabi Samman listened to my concerns about issues with my car and addressed all of them. Gave me recommended future service needed and gave me a copy of the multipoint inspection checklist. More
comfortable experience from the moment I pulled by car into the facility I felt confident that I would to taken care by competent staff who who had the knowledge to take c from the moment I pulled by car into the facility I felt confident that I would to taken care by competent staff who who had the knowledge to take care of my car in the best possible manner everyone I was in contact was pleasant and helpful My service manager, Chris Budde, took the time to listen to my concerns and advise on what needed to be done with my car and kept me informed as to the progress of my repair and service. When I left I felt confident that my car was in the best possible shape. More
Good Experience Friendly, helpful, knowledgable team. The waiting lounge is a very comfortable setting. Fair pricing. They are very thorough in reviewing the servi Friendly, helpful, knowledgable team. The waiting lounge is a very comfortable setting. Fair pricing. They are very thorough in reviewing the services needed before starting work. More
Great! Had a great experience. Gabi was super congenial and professional. Waiting room was comfortable and they give a complimentary car wash which was qui Had a great experience. Gabi was super congenial and professional. Waiting room was comfortable and they give a complimentary car wash which was quite a bonus! More
Great Service The service was kind, professional, and satisfactory. All my questions were answered and I received the attention I needed in order to learn about som The service was kind, professional, and satisfactory. All my questions were answered and I received the attention I needed in order to learn about some of the devices inside the car. I got out of that dealership very pleased and the service as a whole was pretty quick. While waiting peacefully, it was great to have coffee and use the time to take care of some stuff I needed to do. So thank you for providing this environment. More
Too long The people are outstanding, kind, courteous and friendly. The waiting area is very nice, love the coffee machine. That being said, I've had 4 sched The people are outstanding, kind, courteous and friendly. The waiting area is very nice, love the coffee machine. That being said, I've had 4 scheduled services here, all taking almost 2 hours. The service is promised 1hr or less. More
Great service again! Peter was great from start to finish! He followed up with me and kept me updated on everything when my car needed a part that wasn't in stock. He's su Peter was great from start to finish! He followed up with me and kept me updated on everything when my car needed a part that wasn't in stock. He's super helpful!! More
10K service inspection Everything went well from start to finish with service advisor. All done on a timely matter. Was updated throughout. Found an additional discrepancy a Everything went well from start to finish with service advisor. All done on a timely matter. Was updated throughout. Found an additional discrepancy and was taken care of immediately. More
pleasant surprise called dealer that car wouldn't start and they took me in as soon as I could get there and gave me a new loaner for the day helped me carry a car seat called dealer that car wouldn't start and they took me in as soon as I could get there and gave me a new loaner for the day helped me carry a car seat and fixed my car giving me coupons without asking.Turned an awful day into a much better one everyone was so nice and helpful More
Maintenance Everything from the customer service to the actual work on my car was wonderful. Everything was done in a timely manner and communication was great. Everything from the customer service to the actual work on my car was wonderful. Everything was done in a timely manner and communication was great. More