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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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September 09, 2020

This dealership was very helpful. I’ve been there for all of my mile checks. I’ve been there for all of my mile checks. Great service. More

by ARDISDANGELO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Sep 11, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 09, 2020

Took my car in for first service. Excellent experience. Krystal was my "service advisor." She was knowledgeable, efficient, pleasant, and showed me around to the lounge-like waiting area. Will definitely c More

by rlebovits6498
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Sep 11, 2020 -

Prestige Toyota of Ramsey responded

We truly appreciate your kind words regarding your experience with Krystal! We look forward to seeing you again in the future!

September 07, 2020

Service was good. Took a total of 3 hours, not bad for a Saturday morning. I wanted details about my lease agreement, the information was not provided. More

by ASUNJI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett
Sep 08, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 07, 2020

It’s first time to do the service after purchased new car. The service department wasn’t friendly, complaining performance of air conditioner ( it’s not cold when driving), but just told the result sayin More

by philiplu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin (don’t know last name)
Sep 11, 2020 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. We apologize for your less than satisfactory experience that warranted a 1-star rating. We'd like the opportunity to speak with you and try to better assist you. Please call us at (201) 825-2700.

September 07, 2020

Maintenance was done timely and perfectly. I originally selected the shuttle to drive me back instead of waiting, but the representative assured that the maintenance will be done within 1 hour to 1 hour an More

by ahmadroshdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Sep 08, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review! We're happy to hear that our team was able to provide you with exceptional service!

September 07, 2020

I am satisfied with the service and take advantage of this review to thank Gabi who was as good as can be. Keep up the good work More

by CAMD003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Sep 08, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience! It's a pleasure to know that Gabi was able to assist you and make your experience a memorable one!

September 05, 2020

Best car service I have ever had. Better than my experience at bmw and Mercedez service. Will come and highly recommendable to friends, relatives. Thank you so much More

by ftao9898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gentleman at 1st front desk behind the glass screen
Sep 08, 2020 -

Prestige Toyota of Ramsey responded

We truly appreciate you taking the time to provide such great feedback!

September 03, 2020

Quick, efficient and honest service as always. As always, as always, as always, as always, as always. Keep repeating as form requires 25 words to submit. More

by BIll Dorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Sep 04, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We truly appreciate your kind words and look forward to working with you again in the future!

September 02, 2020

Very systematic and orderly operations. Maybe a little more congeniality from the staff. Great follow-up with texts and emails. Overall, great job from the service department. More

by ocallahanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Butler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Siderias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Brad Aiello
Sep 03, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

September 02, 2020

Great service experience at Prestige Toyota! Took my RAV4 in for the 50000 service and the work was completed within the timeframe they committed when I arrived. Price was very reasonable and they did not tr More

by cjzannini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Aiello
Sep 03, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're happy to hear you had a pleasant experience at our dealership!

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