Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,128 Reviews of Prestige Toyota of Ramsey - Service Center
I wanted a full size tire to use as a spare. I asked if the tire that I had repaired could be used as the spare and the newly purchased tire put on in its place. I was told yes. I would need to purchase the tire that I had repaired could be used as the spare and the newly purchased tire put on in its place. I was told yes. I would need to purchase a wheel also to match. I agreed. $800 later I was told the new tire had a rubber valve so it could only be used as the spare. If I had been told that In the first place I wouldn’t have bought the alloy wheel . More
Peter was very helpful In writing up the order as well as reviewing the invoice upon completion. Valet was courteous, and the car was ready as promised reviewing the invoice upon completion. Valet was courteous, and the car was ready as promised More
Poor customer service - after being told a routine service would take 90-115 minutes to complete I waited - 2 hours later my car was still not completed not was I notified it was delayed. At that poin service would take 90-115 minutes to complete I waited - 2 hours later my car was still not completed not was I notified it was delayed. At that point I asked personnel on site and was told it was delayed and in fact my service had not even been started. Since I had a prior engagement, at that point I took my car and left without the service being completed. I will give that service location 1 more try only before I take my business elsewhere. They should have informed me at the beginning or at the least during my wait as they had my cell phone number to call or text. More
Excellent service by Caroline and repair department. Caroline listened to my problem and it was repaired in a timely fashion. I would recommend your service department. Caroline listened to my problem and it was repaired in a timely fashion. I would recommend your service department. More
I am always very happy with the assistance I get and the service my vehicle receives here. I always experience professional, courteous and helpful staff. service my vehicle receives here. I always experience professional, courteous and helpful staff. More
I make my service appointments online as it is convenient & easy; I usually get the day & time that I want. All services were done as requested, my car was ready quickly & the prices are fair & competitive. & easy; I usually get the day & time that I want. All services were done as requested, my car was ready quickly & the prices are fair & competitive. More
Very friendly staff. Very knowledgeable and helpfull giving advice when car service is needed. Customer waiting room very comfortable to stay and wait while getting car service. Most importantly I’m abl giving advice when car service is needed. Customer waiting room very comfortable to stay and wait while getting car service. Most importantly I’m able to get a loaner car when I need one More
I was pleased with the service provided by Prestige Toyota.Jeffrey Cicero reviewed the service record of my car and recommended the appropriate work. Because I needed to wait for my car it was importan Toyota.Jeffrey Cicero reviewed the service record of my car and recommended the appropriate work. Because I needed to wait for my car it was important that l could wait in a room where the people were socially distanced. More
I’ve been going to this dealership for many years. Always a pleasant experience. Will return in the near future for future services. Thank u Always a pleasant experience. Will return in the near future for future services. Thank u More
Gabi is extremely professional, friendly and trustworthy, goes above and beyond to explain the proper work needed. Gabi is a great asset to the company. goes above and beyond to explain the proper work needed. Gabi is a great asset to the company. More