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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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November 12, 2020

Great service! Jeff, service team and receptionist provided very professional and prompt service. Very cordial group. Would recommend Toyota Ramsey service team to others.thank you. More

by Bj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We truly appreciate your kind words and look forward to working with you again in the future!

November 12, 2020

Very satisfied with the service, the facility and all the people that I had any dealings with.. The service writer was very good and explained everything. More

by Jw.white68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 11, 2020

Had my car serviced and everything was done fine. Kept the car overnight to make sure engine light problem was solved. Happy with my visit More

by McEvoyPaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Nov 11, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review. Ron Gwinnett Service Manager Prestige Toyota of Ramsey

November 11, 2020

Jeff was very helpful to me, he addressed every single one of concerns that I brought to him and he also reached out for follow up More

by Kusum Chauhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 11, 2020

Text messaging system does not work. Anytime I try to respond I don’t get any responses. Only issue and it’s really not an issue just a recommendation for updating your system to work more efficiently More

by MYHAL5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Nov 13, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate you taking the time to provide us with this information.

November 11, 2020

The dealership is very clean appointments are kept on time wait time can vary quite a bit because they usually don't include the time it takes for the complimentary Car Wash and if you're on a schedule t More

by NJISTEVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano
Nov 11, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review. Ron Gwinnett Service Manager Prestige Toyota of Ramsey

November 11, 2020

The last service I received was tire rotation. The rep said complimentary due to covid. That was very nice. She was knowledgeable in her job More

by CMC-TIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

November 11, 2020

Efficient, friendly service along with a very clean waiting area are a big plus. Explanations for additional service required beyond my reservation were made along with the cost for each additional se More

by vincecopp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review, Vince! We're so happy to hear you had a pleasant experience at our dealership!

November 10, 2020

Service was easy and quick. Service rep was very helpful. I particularly appreciate being able to drop off my car the night before it was serviced. More

by MHALBOHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Nov 11, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review. Ron Gwinnett Service Manager Prestige Toyota of Ramsey

November 10, 2020

This dealership is professional and helpful. The service staff and the repair work is top notch. I think some breaks on price for heavier work should still be available, though. More

by CORALREEF
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Prestige Toyota of Ramsey responded

Thank you for your review. Ron Gwinnett Service Manager Prestige Toyota of Ramsey

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