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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,128 Reviews

3,128 Reviews of Prestige Toyota of Ramsey - Service Center

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January 22, 2021

Prestige Toyota acclaims an acccurste descriptive title for their dealership, prestige. Professionalism, courtesy, quality and convit in their service Dept. Though there are service dealerships closer t More

by JOBERR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Prestige Toyota of Ramsey responded

Joseph, we appreciate you taking the time to provide such great feedback! We're so happy to hear you had a great experience at our dealership and look forward to seeing you again soon!

January 21, 2021

I got what I needed; not what they needlessly wanted (Tire valve, new set of tires). Will go to a Jiffy Lube next time. U bet. More

by KIZZMIZL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabi Samman
Jan 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us warranted a 3-star review. We'd like the opportunity to speak with you. Please call us at (844) 838-7792.

January 20, 2021

The only Toyota Service Center I would use. Exceptional customer service, wait time as promised, and clear understanding as to when my next scheduled maintenance should be. More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Jan 22, 2021 -

Prestige Toyota of Ramsey responded

Gail, we truly appreciate your kind words and your loyalty to our dealership! We look forward to working with you again in the future!

January 19, 2021

Great service in a very timely mannerWashing my car Great service in a very timely manner Washing my car after servicing is a very nice touch, much appreciated Thank you so very much. Mary More

by poorkid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Jan 20, 2021 -

Prestige Toyota of Ramsey responded

Mary, thank you for the positive feedback regarding your recent experience with us!

Aug 10, 2021 -

poorkid responded

Great dealership

January 18, 2021

I already sent in a review via email on Saturday. And the requests are annoying, especially when I get multiple request. And when the service has not been up to what I have come to expect. More

by KMCCABEFOWLER
Recommend Dealer
No
Employees Worked With
Krystal Nugent
Jan 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to speak with me today. I look forward to speaking and working with you in the future. Again, please accept my apologies for your recent service visit. Ron Gwinnett Service Manager Prestige Toyota of Ramsey

January 18, 2021

Gabi, went above and beyond. I was there for tire rotation and I had asked to have additional items checked and they went above to check. I travel over 20 miles for service. More

by kevinm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Jan 18, 2021 -

Prestige Toyota of Ramsey responded

Kevin, thank you for the positive five-star review! We're so happy you had a pleasant experience working with Gabi and we look forward to seeing you again soon!

January 16, 2021

Excellent communication and service. Easy appointment, quick check in, and constant updates. Work done well. Not much more to say. Good overall experience - no complaints. More

by Audi Owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Jan 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback! We're so happy to know you had an excellent experience at our dealership and we look forward to seeing you again!

January 16, 2021

Great facility. People are helpful and nice and fast. They keep you you posted. Have great spread out places to sit in garage. Wish people would walk on the outside of the planters away from me instea More

by BARBARAREX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Jan 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review!

January 16, 2021

I had an excellent service experience with Caroline during my recent visit. My vehicle needed immediate attention in replacement of a dead battery, replacement of 4 tires, replacement of rear brakes, a More

by SCHMIDTWAL
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! It sounds like Caroline went above and beyond to make your experience an excellent one. We truly appreciate your kind words and hope to see you again soon!

January 16, 2021

Great service, friendly and courteous staff. Waiting area and service area are immaculate. Service department takes all COVID precautions seriously. My second visit there and they never disappoint. More

by davpaint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosse Diaz-Portes, Mario Calle
Jan 18, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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