Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,127 Reviews of Prestige Toyota of Ramsey - Service Center
This place should be shut down you should be ashamed of yourself I found it so weird that I was being rushed!! Whatever Peter told me my car needed he would respond with oh don't worry about it you got ple yourself I found it so weird that I was being rushed!! Whatever Peter told me my car needed he would respond with oh don't worry about it you got plenty of time. First of all he charged me $70 for 15 dollar wipers and 2 weeks later they started to screech. Then to be told I'm going to be charged $300 for tire sensors and all I needed was air in my tires. Finally I called Peter the following day to tell him they put a dent in my car and every time I wanted to come in he tells me he's not in that day finally 2 weeks later he tells me to speak to his manager Ron. When I did finally come back both of them were cutting me off after every third word and was told they're not taking responsibility! After they were showing me a video where my car was dented where there was shadow and glare More
Needed new tires, rear brakes, air filter. I thought I was going to spend about 1,000.00 Instead the final bill was almost 1,800. Alot of money for service received. The valet who shuttled me back and f was going to spend about 1,000.00 Instead the final bill was almost 1,800. Alot of money for service received. The valet who shuttled me back and forth home back to service was exceptionally polite. I'm not sure if I will bring the car back in for service. The price was excessive in my opinion. More
Overall services was greatFast, on timeEveryone was Overall services was great Fast, on time Everyone was very polite especially Jeff. Not only polite but also Knowledgeable. The fertility was cl Overall services was great Fast, on time Everyone was very polite especially Jeff. Not only polite but also Knowledgeable. The fertility was clean, senitized. Felt safe. More
Very pleased with the services. Stephen offered updates regarding cost, repairs needed and time for the service to be completed. Service and repairs did not take excessive time. regarding cost, repairs needed and time for the service to be completed. Service and repairs did not take excessive time. More
I selected Prestige Ramsey because of my mother's experiences over the years having her car serviced there but speficially my experience with Mr. Gabi Samman. He explained everything that needed to experiences over the years having her car serviced there but speficially my experience with Mr. Gabi Samman. He explained everything that needed to be done in a clear and concise manner, as well as estimates, updates and completion time for the repairs. Additionally, he located the missing fuse box cover which was hiding under the front passenger seat. I didn't have to even ask him to look there, he just found it!!! Hands down, the BEST service experience at a dealership anywhere I have ever had. More
To be honest this has been the best experience in buying my new vehicle, Mr Hermes & Mr Rudy helped me choose the perfect vehicle for the comfort of my family and best option for my business. My family and my new vehicle, Mr Hermes & Mr Rudy helped me choose the perfect vehicle for the comfort of my family and best option for my business. My family and I will be forever grateful , we are very happy with the 2021 Toyota Sienna XSE, especially my son 😁. Once again thank you Mr Hermes & Mr Rudy. You are the best, Many Blessings! More
Excellent service! Easy to schedule, stuck to scheduled drop off/pick up time. Folks in the drop off area to people I spoke with regarding paper work, etc were all very friendly. drop off/pick up time. Folks in the drop off area to people I spoke with regarding paper work, etc were all very friendly. More
The service here is great. Very easy to make an appointment and they take care great care of us. Jeff also helped us and applied a coupon to save us some money. The space is clean and efficient and appointment and they take care great care of us. Jeff also helped us and applied a coupon to save us some money. The space is clean and efficient and we really appreciate the complementary car wash. More
Check-in is always very quick and thorough. Jeff, my contact was professional and pleasant to deal with and maintained communication with me for the time that I was there. contact was professional and pleasant to deal with and maintained communication with me for the time that I was there. More
I brought my 2020 Tundra in for the 5000 mile service. Gabi my service advisor greeted me and set everything up. The facility was clean, safe, and very comfortable. The truck was done in about an hour, in Gabi my service advisor greeted me and set everything up. The facility was clean, safe, and very comfortable. The truck was done in about an hour, including a free car wash. Gabi took care of everything and I was completely satisfied. I will be going back to Prestige from now on! More