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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,127 Reviews

3,127 Reviews of Prestige Toyota of Ramsey - Service Center

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April 21, 2021

This place should be shut down you should be ashamed of yourself I found it so weird that I was being rushed!! Whatever Peter told me my car needed he would respond with oh don't worry about it you got ple More

by TANYABEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Iuculano, Ron Gwinnett
Apr 26, 2021 -

Prestige Toyota of Ramsey responded

Thank you for your review.

April 21, 2021

Needed new tires, rear brakes, air filter. I thought I was going to spend about 1,000.00 Instead the final bill was almost 1,800. Alot of money for service received. The valet who shuttled me back and f More

by TINA27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle Bus Driver was exceptional! I don't know his name. He was working the valet (when you bring the car in)
Apr 26, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. Please contact us at your earliest convenience at (551) 252-4147 to discuss further.

April 21, 2021

Overall services was greatFast, on timeEveryone was Overall services was great Fast, on time Everyone was very polite especially Jeff. Not only polite but also Knowledgeable. The fertility was cl More

by rosabaik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-sta review! We're so happy you had such a great experience working with our team!

April 20, 2021

Very pleased with the services. Stephen offered updates regarding cost, repairs needed and time for the service to be completed. Service and repairs did not take excessive time. More

by drebeque_paulo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Apr 22, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

April 20, 2021

I selected Prestige Ramsey because of my mother's experiences over the years having her car serviced there but speficially my experience with Mr. Gabi Samman. He explained everything that needed to More

by wirelesswoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Apr 22, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so pleased Mr. Samman could assist you and provide you with excellent service. We truly appreciate your kind words and your loyalty to our dealership!

April 19, 2021

To be honest this has been the best experience in buying my new vehicle, Mr Hermes & Mr Rudy helped me choose the perfect vehicle for the comfort of my family and best option for my business. My family and More

by vitico0921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruddy Balbi
Apr 20, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! It sounds like you had such a great experience working with Mr. Hermes and Mr. Rudy. We hope you love driving around in your new 2021 Toyota Sienna!

April 19, 2021

Excellent service! Easy to schedule, stuck to scheduled drop off/pick up time. Folks in the drop off area to people I spoke with regarding paper work, etc were all very friendly. More

by sean.mccarty9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

April 19, 2021

The service here is great. Very easy to make an appointment and they take care great care of us. Jeff also helped us and applied a coupon to save us some money. The space is clean and efficient and More

by JNI714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your most recent experience with us! We're so happy you had such a great experience with Jeff and we look forward to seeing you again soon!

April 19, 2021

Check-in is always very quick and thorough. Jeff, my contact was professional and pleasant to deal with and maintained communication with me for the time that I was there. More

by barbara.hack.nyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

April 19, 2021

I brought my 2020 Tundra in for the 5000 mile service. Gabi my service advisor greeted me and set everything up. The facility was clean, safe, and very comfortable. The truck was done in about an hour, in More

by RichardParke1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Apr 20, 2021 -

Prestige Toyota of Ramsey responded

Richard, thank you for the excellent five-star review! We're so pleased to know Gabi could assist you and provide you with outstanding service. We truly appreciate your kind words and look forward to seeing you again soon!

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