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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,127 Reviews

3,127 Reviews of Prestige Toyota of Ramsey - Service Center

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April 27, 2021

Quite happy with service. Less so with being asked to submit a review and then being required to write about it. It's a disincentive to do so. More

by brucebuff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Prestige Toyota of Ramsey responded

Bruce, thank you for the positive five-star review!

April 26, 2021

I was disappointed with all the recommended repairs, when my tire gage light was on and it wasn't even mentioned. I lost confidence with the service department More

by JSJ7114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

April 26, 2021

Jeff was so helpful, courteous and pleasant. We had a number of problems with the car(s) and he was easy to work with and helpful with all. It was a pleasure to work with him. More

by rfcoviello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional five-star review! It's great to know Jeff was able to assist you and make your experience a positive one!

April 26, 2021

Satisfactory:) The van is running smooth so far. The parts & repair are quite expensive. Been having this same van serviced at this Mahwah Toyota for many years. More

by SBVALERA
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett
Apr 27, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We're so pleased you had a great experience at our dealership!

April 22, 2021

Was in and out in an hour and a half as promised. Mentioned my back winshield wiper was off and it got fixed. Thank you so much! More

by SUKUPJENNIFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your most recent experience with us! We truly appreciate your kind words and hope to see you again soon!

April 22, 2021

Service was prompt with detailed list of work performed. Also a good car wash at no cost was great! Waiting room was clean and spacious. More

by ROYGSCHMIDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Luculano.
Apr 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your most recent experience with us!

April 22, 2021

I have taken my toyota Vehicles to Prestige Toyota Service in Mahwah for many years and have always been impressed with both the quality of service and their level of professionalism. While they have More

by LROBE67749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Apr 23, 2021 -

Prestige Toyota of Ramsey responded

We truly appreciate you taking the time to provide such great feedback! We're so happy you had such a great experience working with our team and we look forward to seeing you again in the future!

April 22, 2021

Service was excellent. All employees professional (Gabi was excellent and very professional). Waited for service. Waiting room was good. Was informed as soon as work was done. More

by BLUEMSF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Apr 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We're so pleased Gabi could assist you and make your experience a great one!

April 21, 2021

Overall fast and friendly. Enjoy the two years of free maintenance/oil changes. The car wash after service is clutch! Thank you Stephen for your help More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Apr 22, 2021 -

Prestige Toyota of Ramsey responded

JP, thank you for the positive five-star review! We're so pleased to hear Stephen could assist you and make your experience one to remember!

April 21, 2021

Gabi is such an excellent professional. He kept me informed about the progress. It was a recall and was done exceptionally. I’d highly recommend the service department. More

by syedsjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman
Apr 22, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Gabi!

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