Prestige Toyota of Ramsey - Service Center

The Ramsey service center is by far the best I have used. Their performance is consistent, efficient and thorough . Everyone from the front end to the back end are professional, courteous and appreciative Their performance is consistent, efficient and thorough . Everyone from the front end to the back end are professional, courteous and appreciative of your business. The facility is spotless and waiting areas are spacious and comfortable. More

Fast and easy check-in. Courteous and friendly staff. Comfortable waiting room with good complimentary coffee. Complimentary car wash. The eighteen words I used above say it all. Comfortable waiting room with good complimentary coffee. Complimentary car wash. The eighteen words I used above say it all. More

The service department at Prestige Toyota has always been exceptional. They are very efficient and proficient. I have been a fan and a customer for many years. exceptional. They are very efficient and proficient. I have been a fan and a customer for many years. More

This is my 4th or 5th visit to the service dept. And each time it was a great experience. Warm, friendly customer service. With great prices! time it was a great experience. Warm, friendly customer service. With great prices! More

Steve did a great job. He had a good attitude and kept me apprised of the progress with my vehicle. He was also well informed. apprised of the progress with my vehicle. He was also well informed. More

I really like the prompt check in and the complimentary car wash. The staff is attentive, knowledgeable and professional. All the work is completed as promised. car wash. The staff is attentive, knowledgeable and professional. All the work is completed as promised. More

I don’t think I’ve dealt with a person in parts or service that wasn’t personable, accommodating, helpful, professional, or interested in going the extra mile. I’ve had three vehicles serviced here ov service that wasn’t personable, accommodating, helpful, professional, or interested in going the extra mile. I’ve had three vehicles serviced here over years, and have lived closer to other dealerships but consciously choose to come back here. I don’t love the higher dealer prices and some overly costly maintenance items that come up that I know I could do myself, but the high attention to customer service and someone selling the service with a smile on their face and being upfront and direct with the info sometimes wins me over and I am ok with losing that struggle once in a while to save time and have peace of mind. I will say that some of the technicians doing the work out back are great, and some do not have the same attention to detail... enough so and on enough occasions that I almost decided not to come back. But each time I had an imperfect job completed, in some cases resulting in a return visit to the dealership, the service advisor and support staff went out of their way to accommodate, and in my eyes made up for it. Whether it was a loaner vehicle on the house, a service advisor personally coming out and cleaning up after a careless cabin air filter replacement left a ton of debris in the fan and inside the glovebox, or the time taken to get in the vehicle and drive with you to listen for and diagnose an elusive differential growl... the advisors, valet, check-in/cashier, and (most) technician staff have been good to me and my vehicles. The comfortable and accommodating waiting room and close proximity to a diner and Burger King also help for the occasional extra long wait too. More

Great service - Appointment right on time and finished ahead of earlier estimated duration, (I was waiting comfortably in your lounge, rather than have make two trips.) Service was for a factory recall ahead of earlier estimated duration, (I was waiting comfortably in your lounge, rather than have make two trips.) Service was for a factory recall (carburetor) issue. More

Some of your charges are a bit high such as $51.00 to change the windshield wipers. That task takes 5 minutes yet you charged $30.00 for labor. You need to be a bit more reasonable for minor things. A change the windshield wipers. That task takes 5 minutes yet you charged $30.00 for labor. You need to be a bit more reasonable for minor things. Also your estimates for tires are WAY too high. When you are charging $275.00 per tire you can afford to throw in mounting and balancing. Your employee Stephen was good. He explained everything and was up front about the charges. More

Everyone is very friendly and treats the customer with kindness and respect. Stephen Attardo is always very professional and keeps me abreast of all services needed for our Highlanders. kindness and respect. Stephen Attardo is always very professional and keeps me abreast of all services needed for our Highlanders. More