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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,127 Reviews

3,127 Reviews of Prestige Toyota of Ramsey - Service Center

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July 19, 2021

Brought the car in with a flat tire. It was repaired in a timely manner. Car was returned washed and vacuumed. Excellent job and great service. More

by EDWARD.KELLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Gwinnett
Jul 20, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback, Edward! We're so pleased to know our team could assist you and provide you with excellent service. We look forward to working with you again in the future!

July 18, 2021

Kristal is on top of her game, one of the best service advisors I’ve ever worked with. I brought my car in for a major service at 58,000 miles. Radiator flush/new hoses, brake fluid flush, transmission se More

by Studiocat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Jul 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It sounds like Kristal went above and beyond to assist you and make your experience a good one. We truly appreciate your kind words and your loyalty to our dealership and we look forward to seeing you again soon!

July 16, 2021

Pete is always on top of everything! The staff is efficient and pleasant. I was able to pick up my car in less time than I originally expected. More

by AMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Jul 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

July 16, 2021

Facility is clean and staff are friendly. A simple oil/ filter change and tire rotation took two hours, even with an appointment. They try to sell more services than are requested or possibly needed More

by 1TOM.MAHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Jul 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for the delay during your experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

July 15, 2021

Service was excellent. Steve Attardo was very customer focused service representative. My car was serviced as requested and completed as promised. Have been coming to Prestige Toyota for all 10 years for More

by ALGIUNCHI@GMAIL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Jul 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We truly appreciate your kind words and your loyalty to our dealership over the years!

July 15, 2021

Always takes longer than expected. It’s an ok dealership but as stated it can be hours for an oil change. That’s the problem I have, otherwise it’s fine. More

by NANWICK50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Jul 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

July 14, 2021

Very courteous, prompt, and responsive. Brian was very active in keeping me up to date on the status of my vehicle. He gets back to me timely when I had a question and left a message. More

by chenfamily08
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Jul 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy Brian could assist you and make your experience one to remember. We look forward to working with you again soon!

July 14, 2021

Great service from the beginning right til I drove away! Employee recognition goes out to Gabi and Brian! I can see they both work vert hard while giving the Best customer service! Thank you! More

by Elizabeth
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman, Brian Gregory
Jul 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Gabi and Brian!

July 08, 2021

STEVEN ATTARDO AND KRYSTAL NUGENT WERE VERY PROFESSIONAL, COURTEOUS, INTERESTED IN MY NEEDS AND CHANGES FOR THIS SERVICE. I HAVE BEEN WITH PRESTIGE TOYOTA SINCE 2004 AND HAVE NEVER BEEN DISAPPOINTED IN THE More

by CARNUT233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent, Stephen Attardo
Jul 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional five-star review! It sounds like our team was able to assist you and provide you with outstanding service. We truly appreciate your kind words and loyalty to our dealership over the years. We look forward to working with you again in the future!

July 08, 2021

My service was top notch from when I made the appointment to when I picked my truck up. I will definitely use Toyota Service in Ramsey for all of my needs. More

by ARHEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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