Prestige Toyota of Ramsey - Service Center

Every person I encountered was courteous. They answered all of my questions. The loaner car was spotless, and all of the repairs were completed to my satisfaction. They answered all of my questions. The loaner car was spotless, and all of the repairs were completed to my satisfaction. More

I’ve used Toyota dealerships for years and moving to Mahwah in recently, Ramsey Toyota has helped me my past few services. I’m never in doubt as to who I’m taking my vehicle to for service because Toyot Mahwah in recently, Ramsey Toyota has helped me my past few services. I’m never in doubt as to who I’m taking my vehicle to for service because Toyota is THOROUGH and ACCOUNTABLE. No excuses. No turning a blind eye to issues because a random mechanic is having a bad day. None of that nonsense. They are trained to find issues, evaluate severity and communicate that severity honestly and let you make the decision that suites your needs. No scare tactics. That’s one of the things I find so comforting about Toyota is that I know they make their living by being thorough and finding potential concerns and giving you the opportunity to intercept those issues before they become unmanageable. Some other mechanics have the tendency to impose their opinions on what constitutes tolerable risk and what doesn’t, sometimes leaving things that really should have been addressed. I don’t want somebody working on my vehicle who thinks because they would take a gamble with their vehicle that I would have to feel the same way. I’ve only ever had one problem years ago after an appointment and that was due to manufacturing defect and not poor workmanship. They didn’t hesitate to make the situation right and gave me upgraded product to sweeten the experience. They are accommodating and transparent about all services to be performed beforehand. They charge a premium and I believe they earn every penny because they deliver on VALUE! Toyota must have a heck of a training program because it doesn’t seem to matter which branch I go to, I always have a positive experience and leave satisfied with a working vehicle. Great work Toyota team and thanks James for making the process smooth for me. Until next time. Cheers! More

Excellent dealer,straightforward and fair pricing,no gimmicks and games,i got the exact truck i wanted at a great price!will be coming here for my next purchase! gimmicks and games,i got the exact truck i wanted at a great price!will be coming here for my next purchase! More

Excellent service! Mohammed was excellent in explaining services that I needed for my car. He was very friendly and a pleasure to work with! Mohammed was excellent in explaining services that I needed for my car. He was very friendly and a pleasure to work with! More

From making the appointment to driving the car home I found personnel to be knowledgeable, courteous, and concerned. found personnel to be knowledgeable, courteous, and concerned. More

I love the service like that at your dealership. Specially, Caroline Siderias . But It’s so hard to get a loaner from you guys. Specially, Caroline Siderias . But It’s so hard to get a loaner from you guys. More

Great place to bring your car for service . It’s the only place I bring my car . It’s the only place I bring my car . More

From when I pulled into the garage to when I left everything was great. Everyone was friendly everything was great. Everyone was friendly More

The service was great! Staff was very friendly and the waiting area was very comfortable. Staff was very friendly and the waiting area was very comfortable. More

Hard workers, but the problem was I made an appointment the car was there 1 day and didn't fix the problem and the next day I made another appointment they did the job super fast the car was there 1 day and didn't fix the problem and the next day I made another appointment they did the job super fast More