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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,127 Reviews

3,127 Reviews of Prestige Toyota of Ramsey - Service Center

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August 10, 2021

Its was done in a timely fashion. I waited there and it has a nice atmosphere in store. The staff there were professional and friendly. More

by pkhethavath29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gwinnett
Aug 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so pleased to know you had such a great experience at our dealership and we hope to see you again soon!

August 09, 2021

Efficient and direct and timely and friendly Area was Efficient and direct and timely and friendly Area was clean and staff wore masks, which was very comfortable. I did prefer the van/shuttle service t More

by MARQUITA7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Aug 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

August 09, 2021

Always an upsell - rarely get out of a service appointment spending less than $500. It would be helpful to present or plan for some of this service. Also promised time of completion was not met More

by CORCORM3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Aug 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

August 09, 2021

I love how kindly the personal treated me, the service to my car was great and it was at an affordable price. Thank you so much! More

by LUCREVENOSTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

August 09, 2021

Krystal was absolutely wonderful. She helped me see where I needed maintenance, assured me that will be taken care of and did a fabuolous job! More

by devoiry.vp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Aug 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Krystal! We're so pleased she could assist you and make your experience a memorable one!

August 09, 2021

Went in for standard maintenance on a 2020 Tundra. Had a bit of an issue and would be giving a poor review if not for the efforts of my service advisor Stephen Attardo. He went above and beyond to make sure More

by Jay
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Aug 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback, Jay! It sounds like Stephen went above and beyond to assist you and make your experience a good one. We truly appreciate your kind words and hope to see you again soon!

August 07, 2021

A check engine light warning suggesting an O2 sensor replacement turned out to be damaged wires leading to the O2 sensor. This accurate diagnosis saved me the cost of additionally replacing the O2 sens More

by SCHMIDTWAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It sounds like Caroline went above and beyond to assist you and make your experience a memorable one. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!

August 06, 2021

Peter was very professional and was very helpful. Location was convenient and clean. Good space for sitting and waiting although in future would be nice for outdoor seating. More

by TRJAGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
woman at cashier's office was great., Peter Iuculano
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Peter!

August 06, 2021

Very professional. My service advisor, Peter was helpful and explained all parts of the service. Easy drop off and getting me a Lyft to drive me to work was fantastic. More

by HSCHLEIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Peter!

August 06, 2021

Stephen in the service department was great to work with. He was very professional and courteous. I have dealt with him in the past and have always felt like my concerns were addressed. More

by RYOW235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It sounds like Stephen was able to assist you and make your experience a positive one. We truly appreciate your kind words and hope to see you again in the future!

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