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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,127 Reviews

3,127 Reviews of Prestige Toyota of Ramsey - Service Center

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August 25, 2021

Responsive … professional… punctual I don’t know what else to say besides what I said in the 1st three so I’ll sing fa la la la la la la More

by Dave C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Attardo
Aug 26, 2021 -

Prestige Toyota of Ramsey responded

Dave, thank you for the excellent five-star review!

August 25, 2021

I really like this dealership because they have very good customer service. They always have a loaner car available for my repairs. Great service definitely will recommend to friends & families. More

by Persia Ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Prestige Toyota of Ramsey responded

Persia, thank you for taking the time to share your experience! It sounds like our team was able to assist you and make your experience a great one. At our dealership customer satisfaction is our top priority and we're happy to have met that mark!

August 25, 2021

The service was good. The waiting area was clean and well distanced. The required repairs were well explained. Pricing could be better, but a discount was extended to reduce overs cost. More

by SHBAMSTEVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Aug 26, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! It sounds like you had a great experience at our dealership and we hope to see you again soon!

August 25, 2021

I have always found this dealership to haveOutstanding I have always found this dealership to have Outstanding customer service in regards to Car maintenance and services. I’m a person of a few words, g More

by MARCIASHELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Aug 26, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us! We look forward to seeing you again in the future!

August 24, 2021

Stephen, our service associate, was very helpful today, He was knowledgeable, courteous and explained everything to me. Service was done in timely manner. Great experience! More

by MMARIUSMITRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Aug 25, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! It sounds like Stephen was able to assist you and make your experience a memorable one!

August 24, 2021

They squeezed me in and made the time to fix my car. They checked everything and communicated everything that was wrong for me to make sure I was informed and my car was running properly More

by Jbia8875
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Aug 25, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! It sounds like our team went above and beyond to assist you and make your experience a memorable one! We look forward to working with you again soon!

August 24, 2021

Service was great and I like the new facility for the service area. Brian Gregory was communicating with me the whole way. Thanks Brian until the car was done! More

by DIMER72805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Aug 25, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Brian! We look forward to working with you again in the future!

August 23, 2021

In the end they did a good job but I wasn't happy with the $150 diagnostic fee they charge for each problem they were going to address. I brought my car in with 3 issues and I didn't think the charge was More

by Rondaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Gwinnett
Aug 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

August 23, 2021

My car was clean when I came in and came out really dirty, they scratched my car and nobody said anything I had to find it myself… terrible appointment scheduler.. multiple times wrong day or time More

by Wojciech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Gwinnett
Aug 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

August 22, 2021

I like the way you can just pull in out of the weather and immediately taken care of. Didn't take long to sign in and be on my way. More

by CCONCEPTS
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Aug 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

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