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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,115 Reviews

3,115 Reviews of Prestige Toyota of Ramsey - Service Center

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July 18, 2023

They were very amenable to get my car fixed but the wait time after the job was completed to retrieve my car was unacceptable More

by ERIKGRONNING
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Cicero
Jul 19, 2023 -

Prestige Toyota of Ramsey responded

We thank you for your business. We apologize for the wait. Please reach out to Tom Carrino at ThomasCarrino@driveprestige.com to discuss further. Thank you.

July 17, 2023

Very informative and efficient during my service. Excellent communication and good follow up while I waited for More

by Lizgroo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jul 17, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 15, 2023

I think Prestige Toyota does a nice job on repairs. However, I feel they’re pricing is way higher than it should be. As a result, I am always in question whether I should bring the car back for repa More

by MDANZIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review. We appreciate your comments and we'll share them with our management team.

July 15, 2023

Scheduled my service online brought my car in and had my A/C fixed within 2 hrs. They have a comfortable lounge to wait in. More

by BOBGIO0
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Jul 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 15, 2023

Everything was professional and strength forward from the first to last moment. Drive in right away with outdo opening door, red carpet welcome, appointment etc. I like the most text message with your status More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Jul 16, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

July 15, 2023

He was knowledgeable, courtesy and thorough in his analysis of my car’s service. Would work with him again. More

by flcafasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 15, 2023

Working with Mohammed was a pleasure. . I felt he listened to me. Only downside is prices are too high and that makes me need to go to other local mechanics or DIY especially things like t More

by davisba22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jul 16, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Mohammed. We are so glad that he was so helpful and we'll be sure to share your comments with our management team.

July 14, 2023

Mohammad was really nice, courteous and helpful. Making an appointment was a breeze, the work was properly done as I requested. More

by CORGEREYES616
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jul 14, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We are very glad to hear that Mohammad was helpful with your service needs.

July 14, 2023

Agent is helpful, good multi points inspection and recommendations. Nice environment with pantry, tv and radio. More

by WONGTINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We are very glad to hear that our team was helpful with your needs.

July 13, 2023

They accommodated my appointment changes and helped expedited the process. True professionalism delivered by the people who work there. More

by KM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jul 14, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was very helpful with your recent visit.

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