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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,127 Reviews

3,127 Reviews of Prestige Toyota of Ramsey - Service Center

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December 03, 2021

Service rep Kristina was very accommodating in giving me a same day appointment. Great service. More

by CAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina
Dec 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Kristina!

December 03, 2021

Friendly service. Also appreciated the assistance getting a ride home while I waited for my repair to get done. More

by Teri123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We're happy our team could assist you and provide you with outstanding service.

December 02, 2021

Always dependable sales service and solving technical issues. That's why we service our Toyota cars at your dealership More

by T2AL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 02, 2021

A good experience. Necessary service was explained and work was completed in the estimated time. More

by JACKHAEGELE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano, Ron Gwinnett, Gabi Samman, Stephen Attardo, Brian Gregory, Jonathan Vazquez, Glenn Morato
Dec 03, 2021 -

Prestige Toyota of Ramsey responded

Jack, thank you for taking the time to provide such great feedback! It sounds like you had a wonderful experience at our dealership and our staff was able to provide you with outstanding service!

December 02, 2021

Good work but costly and took more time to deliver. Service representatives are nice and professional. More

by gandhisuketu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback! We look forward to working with you again in the future!

December 02, 2021

Wonderful place to bring my car for service. Love the waiting areas and the coffee machine. Everyone is so friendly… Would recommend to anyone! More

by cowteacher34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Dec 03, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 01, 2021

Steve kept me up to date on my truck being repaired & on time for pick up! Very professional & courteous Thanks Steve More

by Cahayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Dec 01, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Steve! We're so pleased you had a five-star experience at our dealership!

December 01, 2021

My experience with this organization is that there is zero quality control when it comes to service in the dealership as a whole appears to be mismanaged everyone was more concerned with eating lunch the More

by SCAPESMANN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Vazquez
Dec 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to further discuss.

December 01, 2021

Timely service and courteous reception that was followed by informative progress reports that included me in repair decisions. More

by mmccarthy789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Welcome receptionist , Peter Iuculano
Dec 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 01, 2021

Steve Attardo was very nice and helpful. They checked out my car as well as fixing the tire. More

by JOEFRAS
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Dec 02, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Steve!

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