Back

Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,127 Reviews

3,127 Reviews of Prestige Toyota of Ramsey - Service Center

Sort by
December 12, 2021

Not able to schedule a remote maintenance installation as scheduled and wasted 2 hours of my day More

by Huss123
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mohamed Kenawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Prestige Toyota of Ramsey responded

We apologize for the miscommunication with our installer. We have been trying to reach out to you to reschedule. Please contact Caroline Siderias to set another appointment.

December 10, 2021

The service appointment was excellent! Very smoothly! No issues! Caroline was very helpful! One hundred percent satisfied! More

by DSGSTUDIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 10, 2021

I was one hundred percent satisfied with my experience at Prestiege Toyota .The staff were all friendly ,helpful and efficient .I was supplied with a loner vehicle and the repairs were carried out promptly . More

by Ckpod51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional feedback! We're so happy you had such a great experience at our dealership.

December 10, 2021

This Ramsey dealership is spacious clean and staffed with friendly people. The cleanness of the overall space, especially the bathroom was top notch, which often represents the spirit and policy of this de More

by KS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Dec 13, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

December 09, 2021

My service appointment experience was good, went smoothly with no issues, and Kristina- my service representative was very helpful with providing information and service quotes although Toyota labor cost &pa More

by Maikel Naguib (fr.abraam)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KRISTINA SINJARI
Dec 09, 2021 -

Prestige Toyota of Ramsey responded

Maikel, thank you for the positive feedback! We're so happy Kristina could assist you and provide you with outstanding service. We truly appreciate your kind words and hope to see you again soon!

December 09, 2021

Workmanship is fine; takes to long and too much misinformation provided by service writer; 5-6 hours for service!! More

by RAJHHAS23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason S , KRISTINA SINJARI
Dec 13, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please contact our service manager, Ron Gwinnett, at (201)762-7101 to further discuss.

December 08, 2021

They performed a service worthy of old or brand new car in a very timely manner. More

by ABZUGBRADY
Recommend Dealer
Yes
Employees Worked With
I don't remember
Dec 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with us!

December 06, 2021

Always courteous and prompt. I have been leasing Toyota cars for years and never had a bad e experience. More

by CinquemjMargaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KRISTINA SINJARI
Dec 07, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We truly appreciate your kind words and your loyalty and look forward to working with you again in the future!

December 06, 2021

My service appointment experience was good, went smoothly with no issues, and my service representative was very helpful with providing information and service quotes. More

by myhren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KRISTINA SINJARI
Dec 07, 2021 -

Prestige Toyota of Ramsey responded

Myhren, thank you for the positive feedback! We're so happy our service department could assist you and provide you with outstanding service. We look forward to seeing you again soon!

December 04, 2021

Great service and support from Caroline. Car needed to return for additional service, as parts were not available, and Caroline handled the return service in a timely and professional manner. More

by SCHMIDTWAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Caroline!

...
153
...