Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,115 Reviews
Call Service Center (201) 825-2700

3,115 Reviews of Prestige Toyota of Ramsey - Service Center

Sort by
July 25, 2023

Jeff and the team were great. I only brought my car in for minor service but everything was explained throughly and the job was done quickly More

by MARC.CARRIER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 25, 2023

Always easy to get my car serviced. They do a great job at taking care of their customers. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 23, 2023

They do good work and have a nice waiting area. . Service manager kept me informed. Wait was longer then they said it would be but that’s not unusual. More

by HINKMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our service team was able to help and we'll share your comments with our management team.

July 22, 2023

I like to be free when I choose my car. The dealer gave me that More

by bouananimorad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER, Krystina Sinjari, Elena O'Hair, Daniel Veli, Mohammed Ammar
Report | Print
Jul 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review. We are so glad that you had such a positive experience at our dealership!

July 21, 2023

I would have given a 5 but you don’t wash cars anymore … free service for 2 years has been less and less. More

by PZACH314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We apologize for the inconvenience. Please reach out to Thomas Carrino at 201-762-7101 to discuss.

July 20, 2023

I have already written to you all. Anyway, you did an excellent job in eroding my trust in your dealership in particular and Toyota in general. And I’ve only been buying Toyota since 1 More

by patterson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Prestige Toyota of Ramsey responded

We apologize for your experience. Please contact Tom Carrino at ThomasCarrino@driveprestige.com to discuss this further.

July 20, 2023

Everything was just right! It was an amazing, attentive and expeditious service. I highly recommend. More

by Bianca C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Report | Print
Jul 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

Jul 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

July 20, 2023

Good service but did not get an loaner car for one day warranty job was shuttled with Uber which wasn’t my preference More

by KATAJ1198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Report | Print
Jul 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback for our service team. We will share your comments with our management team.

July 20, 2023

Always communicate well and since I live over 30 miles away I wait for my service. Staff keeps me informed and works to get me out as fast as possible. They are friendly and the facility is very clean. More

by squire828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair, Mohammed Ammar
Report | Print
Jul 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 20, 2023

Very attentive and Great service. Happy to see video of my car problems and get recommendation on what needs to be fixed immediately More

by ERICA305
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Report | Print
Jul 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

1
...
13
14
15
...
312