Prestige Toyota of Ramsey - Service Center
Ramsey, NJ
3,115 Reviews of Prestige Toyota of Ramsey - Service Center
Jeff, in service, was super helpful with getting tire replaced on my Toyota Rav 4. replaced on my Toyota Rav 4. More
It is an honest dealership. From the Service to Sales Department, I always feel I’m getting honest work and prices. From the Service to Sales Department, I always feel I’m getting honest work and prices. More
Caroline was excellent, told me everything that was going to be done, what was recommended to be done and why, the amount of added time it would take... offered to get a ride for me home and back and assis to be done, what was recommended to be done and why, the amount of added time it would take... offered to get a ride for me home and back and assist however she could knowing I would be waiting at the service center for awhile. Have always had a wonderful experience with Prestige and continues to impress me. More
The facility is clean but not everyone gives accurate information. One rep (not Krystina) told me I’d get a call when I could set up my appt but I never did. I had to follow up a week later. Then, I was information. One rep (not Krystina) told me I’d get a call when I could set up my appt but I never did. I had to follow up a week later. Then, I was told My service would take an hour but it was closer to 3 and the rep laughed at me when I reminded him of what he said. More
Jeffery was exceptional. He kept me updated about the status of the vehicle. He coordinated internally with the Sales team on a matter related to my purchase. He proactively He kept me updated about the status of the vehicle. He coordinated internally with the Sales team on a matter related to my purchase. He proactively told me what should be repaired and what should be replaced, and he was very helpful when I went back to revalidate my wheel alignment. All in all, a very good experience and I credit Jeffery with helping keep me insulated from the internal workings of the dealership and drove a great experience for me. More
I trust this dealership. I’ve used used their service for over 40 years and have always found them to be fair and clear about any work that needs to be done. I’ve used used their service for over 40 years and have always found them to be fair and clear about any work that needs to be done. More
Pleasant employees, good coffee perks, clean and comfortable. Best experience I have had getting service. comfortable. Best experience I have had getting service. More