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Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,115 Reviews

3,115 Reviews of Prestige Toyota of Ramsey - Service Center

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August 11, 2023

Great service, information, and help! The car was ready early, washed and in great shape. More

by telstner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Aug 11, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 10, 2023

Service people are nice, professional,and polite. Easy to make appointment. Very patient with questions. More

by Qizhao1
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

August 10, 2023

They were open, honest and upfront from the beginning to end. I would do business here again More

by JOSEPHGALU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Aug 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

August 09, 2023

Efficient service and easy process with dropping my car off and picking it up for an oil change. More

by epersuad22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Aug 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 09, 2023

I had very good service from Wayne and Ramsey Toyota dealer. Thank you very much More

by aslinbarsano80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER, Krystina Sinjari, Elena O'Hair, Daniel Veli, Mohammed Ammar
Aug 09, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

August 08, 2023

Very Satisfied the services, but the waiting time took so long! I like Toyota car! More

by SANLAM2755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. We appreciate your feedback and we'll share your comments with our management team.

August 08, 2023

As with all dealership repair service, the prices are outrageous. But this dealership provides good service. More

by harlemnighter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Aug 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. We appreciate your feedback and we'll share your comments with our management team.

August 08, 2023

Great experience at Toyota. In and out in about an hour. Good spots to work while waiting. Jeff was great as always. More

by johndebouter
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Cicero
Aug 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

August 08, 2023

Great experience at Toyota. In and out in about an hour. Good spots to work while waiting. Jeff was great as always. More

by johndebouter
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Cicero
Aug 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Jeff was so helpful during your visit!

August 08, 2023

All good with customers service…although not happy with outsourcing service appointments so I make the effort of speaking to a person directly at the dealership . I have questions that I wish to have answe More

by JTOPLITSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to discuss this further.

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