Prestige Toyota of Ramsey

I made an appointment and meet with Rob and told him of my previous experience with a rookie sales person which was not good . My time with Rob was a good experience ! I felt he tried to work with me on my previous experience with a rookie sales person which was not good . My time with Rob was a good experience ! I felt he tried to work with me on pricing . He handled the sale competently and efficiently through the long process. I would recommend him to a friend . More

We felt comfortable working with the dealership and with our salesman. The process to identify and purchase a user car was seamless. our salesman. The process to identify and purchase a user car was seamless. More

Terrible experience. I brought my brand new truck in for an initial oil change and to take care of a few warranty issues. I was told it is Toyota policy that they cannot I brought my brand new truck in for an initial oil change and to take care of a few warranty issues. I was told it is Toyota policy that they cannot do anything until at least 6000 miles, which I later found out was not true. Extremely rude and condescending service manager (Tom Carrino) who spit out incorrect information about Toyota policy, lied about warranty coverage, spoke over me consistently, argued, and told me to take the truck back where I bought it from! The other service specialist, Wayne Schneider, muttered condescending remarks under his breath the entire time. I will never come back here. People like this should not be working in a customer-facing job. More

We purchased our second vehicle from Prestige Toyota in Ramsey, and couldn't be happier. Chris is great! Totally goes out of his way to make sure you're happy, Great staff. Ramsey, and couldn't be happier. Chris is great! Totally goes out of his way to make sure you're happy, Great staff. More

The Service Department was great. The Sales Department (Dealership Owners) tried to sell me a new car at $5,000.00 OVER MFSP and reduced it to $3,000.00 OVER MFSP during the pand The Sales Department (Dealership Owners) tried to sell me a new car at $5,000.00 OVER MFSP and reduced it to $3,000.00 OVER MFSP during the pandemic - I thought PRICE GOUGING was illegal under the circumstances. I purchased the new car at another dealership without any upcharge. More

Better than most , Elana O’Hara was a pleasure and a breath of fresh air breath of fresh air More

The service group at Prestige is great. Dealing with the sales team is the opposite . Dealing with the sales team is the opposite . More

Everything from start to finish was a complete awsome experience for my son and I. The team worked to get what we were after and delivered. Overall great experience. Give it 5 🌟 experience for my son and I. The team worked to get what we were after and delivered. Overall great experience. Give it 5 🌟 More

They were crisp and convenient. I love the Latte. They kept me informed by text as I waited I love the Latte. They kept me informed by text as I waited More

I don‘t remember which service this survey is referring to, since I had multiple services done lately. Nevertheless my original issue was my battery warning light went on, and I scheduled a service to fix to, since I had multiple services done lately. Nevertheless my original issue was my battery warning light went on, and I scheduled a service to fix it. Long story short, it took them multiple times to figure out the issue, however, the customer service associate was professional and courtesy, and he provided me the detail information of the root causes along the process, and he did a fantastic job. More