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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,788 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,788 reviews

May 05, 2023

My Avslon needed a complete check up before I take off on a LONG road trip. Turned out the car required a few adjustments and some major maintenance... ALL of which Caroline explained thoroughly! More

by joyjacobs12
Recommend Dealer
Yes
Employees Worked With
Service Rep. Caroline Siderias. Very up front, efficient and FRIENDLY!
May 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Caroline! We are so glad that she was so helpful during your visit!

May 05, 2023

Everything went really well and I didn't have to wait very long at all. More

by PHILIP DESCARFINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
May 05, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

May 05, 2023

Had a very pleasant experience, and Jeff was more than accommodating. All the staff answered all my questions, and was very nice.. More

by nikkibeaner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Jeff! We are so glad that he was so helpful during your visit!

May 04, 2023

Really appreciate Jeff and Prestige Toyota. I know it was difficult but they stepped up and made everything right. More

by srem17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
May 04, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Jeff! We are so glad that he was so helpful during your visit!

May 04, 2023

The sales department was very helpful and made buying my car a simple and smooth process. More

by sarah.kopa22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Mojica Torres Jr.
May 04, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

May 04, 2023

very good service and very good people working especially Emir the car salesman I recommend this place More

by lalitorec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir (Miro) Besic
May 04, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Emir! We are so glad that everyone was so helpful during your visit!

May 04, 2023

Seamless and very professional! All encountered were friendly and helpful!will go back for sure. More

by MRItraveler66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

May 04, 2023

Elena is doing great job. She has excellent communication skills and work ethic. I enjoy my experience in Ramsey Toyota Center More

by Rustem Memetov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
May 04, 2023 -

Prestige Toyota of Ramsey responded

Elena is a wonderful member of our team and we are glad to hear that you had a positive experience while working with her. We look forward to seeing you again soon!

May 03, 2023

Awesome , not only the sales dept but the service is outstanding and always respectable . When I schedule an appointment for service they take you right away and while I was waiting the rep kept me upd More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

May 03, 2023 -

Glenn responded

I dont expext anything less

May 03, 2023

Working with Miri was wonderful. The low score is because of the long waiting time. From the time we came in to pick up our car ( we had an appointment) it was 2 hours and 45 minutes More

by kbkaplan
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Miro sales
May 03, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We apologize for the wait time. Please reach out to Ed Ruela at 551-777-5246 or Edmundruela@lithia.com to discuss this further.

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