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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,788 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,788 reviews

May 18, 2023

Great dealership. Good sized sales floor and inventory. Sales and finance do not pressure you but are willing to help in any way. Bought my 2023 Prius Prime XSE here. More

by KevO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

May 18, 2023

Elena was professional and very considerate in a difficult situation. I really could not ask for better. Prestige Toyota met my expectations. More

by srem17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
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May 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Elena was so helpful during your visit!

May 18, 2023

The purchase process was smooth. The closing was longer than expected, but ultimately fine. The reps were helpful and effective. More

by davidgonzalez320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hermes Peña
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Blankenship
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Prestige Toyota of Ramsey responded

Congratulations on your vehicle purchase! We are so glad that our team was able to help!

May 18, 2023

Very helpful and fast! Thank you very much. Helped a lot. Will come back soon. More

by jasminetp23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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May 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

May 17, 2023

Great service. They keep you informed and complete the work timely. Always consistent and reliable. More

by JFXMCDONOOGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

May 17, 2023

The 10k mileage service was done as expected and they fixed a warranty issue without hesitation. More

by DQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
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May 17, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

May 17, 2023

I had a pleasant experience at the last servicing appointment. Will come again for the next. More

by JOELRANDLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

May 17, 2023

Very responsive to my car problem. They were professional and prompt in handling my request. More

by jkokoska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jafry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Trainor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager of the day. , WAYNE SCHNEIDER
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May 17, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

May 17, 2023

Friendly, knowledgeable and efficient service! 😁 While waiting for your car to be serviced the status of your car is relayed to you. More

by WEBBERM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

May 16, 2023

He behaves very rude. And he didn't solve anything. He just cared about what he thought More

by nazimtanribermis
Recommend Dealer
No
Employees Worked With
Thomas Blankenship
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Blankenship
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May 18, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the experience. We see you are working with Ed Ruela and Harshal Patel to resolve the issue. If you need further assistance please contact us via email or phone.

May 19, 2023 -

nazimtanribermis responded

THEY DON’T RESOLVE ANYTHING!!! I am calling them but no response. I’m writing to them again no response. Was I your customer until I bought the car???Are you working just for your profits???It’s been ten days!!! And I’m still waiting for being fixed.

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