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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,788 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,788 reviews

May 24, 2023

Very professional and efficiently, great customer service all steps of the process. Very detailed information the entire time. More

by manny1824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
May 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

May 24, 2023

Top quality New and Used Cars with friendly, knowledgeable, support staff and sales personnel. No pressure tactics involved and would go the extra mile for the customer. More

by flpuzzo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessiline Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

May 24, 2023

Yani was very helpful and pleasent. Made me feel at ease and the whole experience very easy. More

by dasutr
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : YANILDA LORA
May 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Yani was so helpful during your visit!

May 23, 2023

Provided good service. Nice and co-operative staff. Clean and environment. Overall good experience I have. More

by gandhisuketu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
May 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

May 23, 2023

Always professional and friendly. Keeps you informed on the vehicle progress. Clearly explains any issues. Up to date facility. More

by nedlptr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hang
May 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit.

May 23, 2023

This dealership is clean, efficient, and very welcoming. I got what I needed done and was out in 45 minutes! More

by SChaviano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jafry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ammar
May 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

May 23, 2023

Took my GR86 for an oil change. Dash cam footage shows car valets joyriding my car before and after service with aggressive driving through the parking lot. Would highly caution bri More

by alfonso.carandang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elena O'Hair
May 24, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the incident. We take these actions extremely seriously. We know that you are in communication with Harshal Patel in discussing a resolution and further steps in this matter. We appreciate your business and your reaching out to us with your concern. Please reach out to Harshal Patel directly at 551-777-5201 or via email at hpatel@dchusa.com. Thank you.

May 23, 2023

I like the courteous customer service department and the clean waiting areas for car service’. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

May 23, 2023

Excellent experience. Wait was good. Made another appointment already for September. Elena was great! Thank you More

by kurzejaamanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
May 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

May 21, 2023

Welcoming Cordial Direct Precise Helpful Swift Effective Complete, service at this location is excellent and then some More

by davidverhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

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