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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,788 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,788 reviews

May 26, 2023

Always ready to take care of the problem and very courteous and accommodating. The waiting area is pleasant and coffee machine excellent. More

by cshlahet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

May 29, 2023 -

cshlahet responded

cshlahet@gmail.con

May 26, 2023

Service was reliable. They corrected a mistake that came up from my previous maintenance appointment, and did not charge. More

by michael.a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our service team was so helpful.

May 25, 2023

Very professional and knowledgeable. Friendly staffs and courteous. Top notch company. I highly recommended to my family and friends. More

by IYADALKISWANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
May 25, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

May 25, 2023

Appreciate the quick and simple process. Everyone very helpful Will go back thank you bye More

by JENNIFER.CORTOLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

May 25, 2023

Jeff was really knowledgeable and extremely helpful. I will definitely bring my car back for more servicing in the future. More

by Fahad.choudhury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Jeff was so helpful during your service visit!

May 25, 2023

The dealership is the best toyota dealership in bergen county, bar none. There is plenty of room to wait while your car is serviced. More

by STUSTERN
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

May 24, 2023

Clean, has several waiting areas. I would recommend 2 TVs or options of changing channels for customers with children. More

by Miggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback. We will share your comments with our management team.

May 24, 2023

The professionalism is always there, the number one reason I will never go anywhere else to buy or service my cars More

by MIAGUILAR34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Montes
May 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your 5-star review!

May 24, 2023

Caroline greeted me and filled me in on what was going to happen that day with my car and an estimate of when it would be ready for pickup. She was a delight to work with. More

by FREDUFFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymundo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Caroline provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

May 24, 2023

3 hours for an oil change. It is the second time I have waited 3-5 hours for basic service. I am not sure I will return for service. Since they moved Service to the new facilit More

by Zay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
May 24, 2023 -

Prestige Toyota of Ramsey responded

I apologize for any inconvenience this may have caused. We can only tell you what your car needs after we perform the Multi-point Inspections and Video documentation. The factory-trained technicians at Prestige Toyota of Ramsey know your car inside and out, and what it takes to keep it running in top form. Ongoing dealership service does not stop at an oil change, so Prestige Toyota of Ramsey makes sure to take care of your whole vehicle. The multi-point inspection that comes standard with your service visit includes checking fluids, drive belts, exhaust systems, and much more. Prestige Toyota of Ramsey also performs a comprehensive computer health check on your vehicle. Your service visit may take longer, but you can rest assured every component is properly checked and validated. If you have any further concerns, please contact Tom Carrino at ThomasCarrino@driveprestige.com.

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