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Prestige Toyota of Ramsey
Ramsey, NJ
4,788 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,788 reviews
May 28, 2023
My experience began rocky, the salesman who first tended to me and my wife was Hermes Peña, He was very disrespectful to us and spoke down to us. He didn’t answer any questions and made us very frustrated to me and my wife was Hermes Peña, He was very disrespectful to us and spoke down to us. He didn’t answer any questions and made us very frustrated. He was simply terrible. However Erick manzella came and straightened everything out.He Showed us respect and sincerity. Everything he promised he did, he made our experience a pleasure. Shame on our salesman but god bless Erick. More
by alexagjuraj
Verified Customer
May 27, 2023
My overall visit was pleasant. Do you have a very nice waiting area. Jef I was very polite.. it turned out that there was nothing wrong with my car and yet I had to pay $222. I th Do you have a very nice waiting area. Jef I was very polite.. it turned out that there was nothing wrong with my car and yet I had to pay $222. I thought that was rather expensive to have my car checked. I did like the video that was sent with the technician going over the car and showing why I should make a few repairs. More
by CDUFFY2005
Employees Worked With
May 27, 2023
Greeters are very friendly. Caroline is great. Everyone is courteous and professional. Service was completed in time expected. Caroline is great. Everyone is courteous and professional. Service was completed in time expected. More
by JJUDYTT
Employees Worked With
May 27, 2023
Excellent service provided by the staffs at the dealership and professional, curtious, attention to details dealership and professional, curtious, attention to details More
by Dw
Employees Worked With
May 27, 2023
Outstanding Service from start to finish. Communication was spot on and all was done to perfection. Communication was spot on and all was done to perfection. More
by eddeagle22
May 27, 2023
Jeff was very helpful and courteous. I made I mistake on the app and he easily helped me correct it. I made I mistake on the app and he easily helped me correct it. More
by Encl
Employees Worked With
May 27, 2023
Greeters are very friendly. Caroline is great. Everyone is courteous and professional. Service was completed in time expected. Caroline is great. Everyone is courteous and professional. Service was completed in time expected. More
by JJUDYTT
Employees Worked With
May 27, 2023
Highly recommend Prestige Toyota. Very professional, courteous and efficient! Dropped off car at 9am and they came to pick me up by 11:30am. Very professional, courteous and efficient! Dropped off car at 9am and they came to pick me up by 11:30am. More
by Jill
Employees Worked With
Mohammed Ammar
May 27, 2023
Was told I could get a loaner for long repairs when I bought SUV. Not true. When I made appointment, all was told for my mileage was oil change. THEN after 2 hours, was told my mileage required $800 bought SUV. Not true. When I made appointment, all was told for my mileage was oil change. THEN after 2 hours, was told my mileage required $800 more routine maintenance. Should have been told when I made appointment. Elena stated that mechanics don’t know until they start maintenance. Well the people who booked it told me all I was due for was an oil change. NOT happy. Am considering a local mechanic. More
by jillyjak
May 27, 2023
They did great job and fast then I thought of . Great service and I will come back again . Great service and I will come back again . More
by yoonalee0104
Employees Worked With
