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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,788 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,788 reviews

May 30, 2023

Excellent. Salesman was very knowledgeable and professional. I would highly recommend prestige Toyota of ramsey. More

by jrob137
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Montes
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May 31, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

May 30, 2023

The place is clean and professional. Jeff in Service was great answering all my questions. More

by insmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

May 30, 2023

He had the best customer experience I have ever experience. Kind polite professional! Next time I come back I will ask for him More

by Issa.madhoun@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
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May 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience! We are so glad that our team was so helpful during your visit!

May 30, 2023

Jeff was great with communication. The phone system to contact a service person on Saturday was horrible... no way to reach an individual to arrange my car release on a Saturday. More

by sandb96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to discuss this further.

May 30, 2023

Always helpful, and everyone is very professional. They make it very easy to set up a appointment, and try to accommodate you with a day and time More

by JMHARLEY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

May 30, 2023

Professional, clear communication, keeping my car running in tip top shape, friendly and very efficient. More

by ALANBKRISSOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Report | Print
May 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

May 29, 2023

Great service. Friendly people. Modern facility. Answering all questions. Extended hours makes it easy to get an appointment. More

by MNJPASC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
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May 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

May 29, 2023

I love the attitudes of the two service writers that i have interacted with. They were both can do guys, and assured me that it would be done. Very proffesional. More

by BOB@STUFF-FOR-GUYS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosee, WAYNE SCHNEIDER
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May 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

May 28, 2023

Convenient helpful clean pleasant. Made my experience very nice. Thanks for serving my prius's needs More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
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May 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

May 28, 2023

It was clean and the waiting room was pleasant. I would appreciate a loaner car in the nfuture when getting serviced! More

by debraunfeld
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and we'll share your comments with our management team!

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