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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,812 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,812 reviews

June 08, 2023

Easy to navigate, good communication. Online scheduling was a little tricky. Why do you require 15 words to advance this? More

by janelle121628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 08, 2023

Easy to approach dealership, fast sales, appointments at your convenience, interest on loans bit high More

by mvodanovic
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review. We appreciate your feedback.

June 08, 2023

I enjoyed the service it was very perfessional wish the waiting area had a tv for a 90 minute wait More

by TCULO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 08, 2023

The process was very smooth and Mr Ammar was polite and thorough while explaining everything. An A+ job for your whole team. More

by wicollin96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Mr. Ammar was able to take care of your vehicle in a timely manner!

June 08, 2023

An oil change should not take more than 2 hours! The tv in the waiting room was not working. I asked a lady to check on it, and nothing happened. Plus, you are charging a lot of money! More

by Mcgarrityka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com to discuss details. Thank you.

June 08, 2023

Questionable service mechanics. Recently changed my own oil after Prestige has serviced it for the past two years. Tell me why I had to use a breaker bar to remove a plastic oil fil More

by Burntclutch85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. Toyota OEM provides a special tool to remove the oil filter housing that only torques the case to exact specifications. Please contact Thomas Carrino at ThomasCarrino@driveprestige.com to discuss further details. Thank you.

June 08, 2023

Very Professional, very patient, very efficient, very thoughtful, very kind, very nice, very good , very detailed More

by ZHENG-LI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 08, 2023

Had a great experience with the latest service. Caroline was kind and knowledgeable. Thanks for everything! More

by DOVILIUKAS81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Caroline was able to take care of your vehicle in a timely manner!

June 07, 2023

I thought I sent a review already. He was very easy to work with and explained everything More

by RJMDBM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 07, 2023

Very easy process as a first time car buyer. Came in to put a down payment on the new Toyota Prius. My salesman Miro was very communicative and updated me on the status of the car when I asked h More

by shanes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emir (Miro) Besic, JEFFREY LOWER
Jun 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad to hear that Miro was very helpful with your needs.

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