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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,787 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,787 reviews

June 06, 2023

Excellent service and employees are amazing. I did not wait so long,finished service in an hour. More

by JIMMYTHOMAS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
Jun 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 06, 2023

This is one of the worst dealership in United States. They drove your car and they used EZ pass as well.! More

by mihir patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the experience. Please reach out to Ray Rivera in Management at rayrivera@driveprestige.com to discuss details. Thank you.

June 06, 2023

Caroline provided an excellent car service experience. I would strongly recommend having your car serviced at Prestige Toyota. More

by SCHMIDTWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 06, 2023

Satisfied with the service, Caroline was great, but a 15 word servy is much to long. Re- think it More

by DP293X5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : To many people to rate . Stop it
Jun 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad to hear that Caroline was very helpful with your needs.

June 06, 2023

Very easy and fast. I just drove up and in then they took me easily More

by Emily.rose.pags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 06, 2023

The service there was really good and i would definitely recommend people to go there More

by sara5jnds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 06, 2023

Brent and the whole team at Prestige were a pleasure to deal with. From the moment I walked into the dealership, I knew I made a mistake going to other places first. More

by jfo99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Van Aken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFFREY LOWER
Jun 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

June 05, 2023

Very impressed how Hermes made it work for us the get the best price for a new vehicle. Thank you Hermes! More

by miguelcabrera2616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Hermes provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 03, 2023

The dealership was clean and I enjoyed their hospitality. Mohamed was very friendly and responsive. He wasn’t pushy and didn’t try to upsell us. Negotiations went smoothly, and he helped us reach a deal that More

by alexpicinich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Kenawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Mohamed was able to assist you throughout your visit. We hope to see you again!

June 02, 2023

Convenient location and cheerful staff. Efficient handling of problem and easy pick up. Lyft was very much appreciated. More

by cshlahet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

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