Back

Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,812 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
Contact Dealership

1096 NJ-17

Ramsey, NJ

07446

Directions

By Type

Showing 4,812 reviews

June 09, 2023

I love your service. I would definitely recommend prestige Toyota to my friends and family More

by Gurbhej Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair, Mohammed Ammar
Jun 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 09, 2023

I have never had in the past experience like this, so not professional and the salesman was really not appropriate, would never recommend someone going there More

by zd11237
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brent Van Aken
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Blankenship
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the bad experience. Please contact Tae Kwon at 551-777-5222 to discuss this further.

June 09, 2023

Jeffrey Cicero was a really great service advisor. Worked with me through a difficult situation with a 3rd party warranty company and made sure everything was taken care of. Called very often with upd More

by SNAGENGAST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad to hear that our team was very helpful with your needs.

June 09, 2023

Caroline and John were extremely helpful. John really went the extra mile to make sure the work was done professionally. He explained everything I need to be mindful of in detail. More

by JONCYBENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Carrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in the service department.
Jun 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Caroline and John were so helpful during your visit!

June 09, 2023

Elana is the best customer service front person I've ever encountered at your dealership. She is truly involved in making the service experience 1st class. Give her a big raise! More

by toomanyts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
Jun 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that Elena was so helpful during your visit!

June 08, 2023

Excellent service,worked with Rose ,buying a new Camry. She was professional in making sure we were happy, and demonstrated the features of the car we bought. More

by Ron M
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rosse Diaz-Portes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Rose! We are so glad that she was so helpful during your visit!

June 08, 2023

The service was fine but l would have appreciated a heads up about the car washing More

by JERALYNKERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER, Krystina Sinjari, Elena O'Hair, Daniel Veli, Mohammed Ammar
Jun 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. Please reach out to Raymundo Rivera at rayrivera@driveprestige.com to discuss details. Thank you.

June 08, 2023

Great service. Jeff was really helpful. The overall service time was initially 90 minutes but they finished it in 30 min. More

by KRUPAPATEL8725
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Jeff was able to take care of your vehicle in a timely manner!

June 08, 2023

My key issue was resolved at a quickly and timely manner and I would recommend this dealer More

by rj9095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 08, 2023

Came 2 hrs from Philly to see a Nissan Sentra(2019). Found out when it couldnt start that it had a buy back form nissian in 2021. Yani did find a VW Jetta that I really love now. She got me me a great More

by dasutr
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : YANILDA LORA, John Parra
Jun 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We apologize for the miscommunication. Please reach out to Ed Ruela at EdmundRuela@driveprestige.com to discuss this. Thank you.

...
50
...