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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,770 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,770 reviews

July 28, 2024

Bought a 2019 Subaru Crosstrek last week and couldn’t have asked for a better experience. Everything and everyone was upfront and transparent, all questions were answered and we never felt pressured. Moh More

by MusicFam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edmund Ruela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Kenawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra
Jul 28, 2024 -

Prestige Toyota of Ramsey responded

Thank you for the wonderful review! We’re thrilled to hear that your experience with the 2019 Subaru Crosstrek purchase was so positive. It’s great to know that Mohammed, Eddie, and Kendra made you feel comfortable and addressed all your questions transparently. Your satisfaction is our top priority, and we’re pleased to hear that everyone worked together to make the process smooth and pressure-free. If you need anything else, feel free to reach out. Enjoy your new Crosstrek!

July 17, 2024

Buyer beware. They take your money and leave you stranded. Arrogant and negligent at best. More

by TT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris D'Onofrio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edmund Ruela
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Carrino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Prestige Toyota of Ramsey responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (551) 252-4147 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 13, 2024

Brent was great, very easy process, highly recommend him and Prestige Toyota. Will definitely recommend to anyone seeking a car More

by Joesullivan194
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Van Aken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We're delighted to hear that Brent provided you with an excellent experience at Prestige Toyota. If you have any friends or family looking for a car, we'd love to help them too. Safe travels in your new vehicle!

July 10, 2024

Client Advisor - Samuel Caban did excellent, job. He explained everything. He is extremely knowledgeable and extremely professional. More

by abcars2000
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Caban
Jul 10, 2024 -

Prestige Toyota of Ramsey responded

Thank you for your positive feedback on Samuel Caban. We're delighted he provided such an excellent experience with his expertise and professionalism. Should you have any questions or need assistance in the future, please feel free to contact us. We're here for you!

July 10, 2024

Rosse was a pleasure to work with. No pressure and very informative. Once the deal was complete she continued to be helpful, as some items were back ordered for my car. Highly recommen More

by jessica197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosse Diaz-Portes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Prestige Toyota of Ramsey responded

Thank you for your wonderful feedback! We're thrilled to hear that Rosse provided you with a pleasant and informative experience, without any pressure. Customer satisfaction is our priority, and we're glad she continued to assist you even after the sale. We appreciate your recommendation and look forward to serving you again in the future!

July 06, 2024

CHRISTOPHER D'ONOFRIO WAS A PLEASURE TO DEAL WITH AND THIS WAS ONE OF THE BEST CAR BUYING EXPERIENCES IVE EVER HAD . More

by akodsi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2024 -

Prestige Toyota of Ramsey responded

Thank you for sharing your positive experience! We're thrilled to hear that Christopher D'Onofrio provided such excellent service. If there's anything else we can assist you with or if you have more feedback to share, please feel free to let us know. Enjoy your new car!

July 05, 2024

We purchased a 2024 Toyota Sienna from Chris and could not have asked for a better experience. He was knowledgeable about all aspects of the transaction from a detailed overview of the van to the financin More

by pete.asch
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2024 -

Prestige Toyota of Ramsey responded

Thank you for sharing your wonderful experience! We're delighted to hear that Chris D’Onofrio provided exceptional service and was knowledgeable, helpful, and responsive throughout the entire process. We're glad the whole family, including the kids, had a positive experience. Enjoy your 2024 Toyota Sienna! If you need anything else, feel free to reach out.

July 02, 2024

We recently purchased our first hybrid car from Prestige Toyota of Ramsey. We'd like to extend our heartfelt thanks to Chris D'Onofrio, who was exceptionally talented and helped us choose the best car withi More

by kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with us! We're delighted to hear that Chris D'Onofrio provided exceptional service and helped you find the best hybrid car within your budget at Prestige Toyota of Ramsey. It's great to know that he secured a great deal for you as well. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your new hybrid car!

June 29, 2024

I have been leasing a vehicle at Prestige for over 20 years. Robert Rago was by far the best salesman that I have had the pleasure of working with. He was knowledgeable, friendly and patient. Ask for him More

by MSCOPJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Prestige Toyota of Ramsey responded

Thank you for your 20 years of loyalty to Prestige! We're thrilled Robert Rago provided exceptional service during your recent visit. His knowledge, friendliness, and patience made your experience memorable. We appreciate your recommendation to ask for him and look forward to serving you further. Feel free to reach out if you have more questions or need assistance. Thank you for choosing Prestige!

June 24, 2024

Rarely have I had the pleasure of working with a salesperson as personable, straightforward, competent, professional, empathetic, and flexible as Andy Eagle. He is a delight and a thoroughly kind a More

by Karen
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Prestige Toyota of Ramsey responded

It's fantastic to hear about your positive experience with Andy! His dedication to providing excellent service is truly commendable. We're delighted he could assist you in finding the perfect vehicle, especially during the challenges with the dealership systems. We'll make sure to pass along your kind words to Andy and our team. If you need anything else, feel free to reach out!

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