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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,812 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,812 reviews

June 11, 2023

Always professional and service is fast! I love how they keep you informed and try to get you going as fast as possible. More

by kellsoinlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 11, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 11, 2023

Nice place to have you car service,and the check in person was very helpful More

by GOUSA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 11, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was good. We appreciate your business and hope to see you during your next visit!

June 11, 2023

A letter to follow to dealership regarding pricing problems. Work estimates seem to be excessive. More

by ms589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammed Ammar
Jun 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to discuss this further.

June 11, 2023

Genuinely great salesman! Showed up to look into a new 2023 Tacoma and was scooped up by Chris D'Onofrio. Great guy to talk to from a personal and business perspective. Doesn' More

by Darren
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Prestige Toyota of Ramsey responded

Chris D'Onofrio is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

June 10, 2023

Caroline is wonderful- she is professional and knowledgeable and I always hope to get her as my advisor when I come in for service. More

by KUBLIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Caroline provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 10, 2023

They are very courteous and pr ofessional. I would recomend this dealership to anyone looking for a new car More

by bradalto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

June 10, 2023

I was totally UNSATISFIED when the dealer took my car and said that the brake line blew up! Then I get an estimate for $611 for lug nuts! That’s ridiculous!! This dealership is also where I purchased my truc More

by ECANTO3646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ammar
Jun 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to discuss this further.

June 10, 2023

Jeff if kind. But I don’t like the sound my car makes when I go over bumps ever since getting it back from Toyota with the $2700 diagnostic. It was not doing this More

by Mekarzel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystina Sinjari
Jun 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to discuss this further.

June 10, 2023

Ramsey Toyota continues to impress me with their thoroughness and efficiency on the maintenance front. More

by BMROSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 10, 2023

We went with our daughter to look at a pre owed CRV listed online. We were told the gray car was “having minor body work done”. Showed us another car which we test drove. Asked to get the numbers on t More

by Ksclmom
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Hermes Peña
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the recent sales experience. Please reach out to our pre-owned sales manager Ed Ruela to discuss this at 551-777-5224 or @Edmundruela@lithia.com.

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