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Prestige Toyota of Ramsey
Ramsey, NJ
4,793 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,793 reviews
February 23, 2009
I searched high and low for a new(er) vehicle and did exhaustive research. I heard all the great deals going on because of our bad economy and I must say the was still terrible, that is until I went to exhaustive research. I heard all the great deals going on because of our bad economy and I must say the was still terrible, that is until I went to Prestige Toyota and more specifically until I met Jason Bourgoyne (our salesman). Jason was very low pressure, extremely proffesional, friendly, and super knowledgable. My wife and I went there with the idea of buying a new vehicle for me and left with a new car for her as well. Jason gave a very detailed tour of our vehicles and when it was time to move our things from one car to the next we walked into the garage and found that he had personally installed many of the items himself on the new vehicles. Outstanding customer service and pricing as far as I'm concerned. The best part about the whole deal was that they didn't pull the usual stunt of have a sales manager come out after you've built a rapport with the salesman (I hate that). Jason Took care of everything. I left feeling very good about the deals we made and I would absolutely recommend both Prestige and especially Jason again. More
by pauldcny3
Employees Worked With
Jason Bourgoyne
November 18, 2006
I bought my Rav 4 there in 2005 from very pushy and unknowledgeable sales "professionals." But that's not the worst of it, I took my car in for service and picked it up a few days later to find they ha unknowledgeable sales "professionals." But that's not the worst of it, I took my car in for service and picked it up a few days later to find they had put 1000 miles on the car and also stated they could not find the problem I brought the car in for. They denied putting the mileage on the car but luckily I had the car towed there by AAA who documented the mileage. Unfortunately, this matter is still unresolved. More
by angelina6635
November 27, 2004
Plain and simple.Bought a scion they gave me a hard time on a trade The sales person new nothing about the car except that he had to sell them. The scion xb had to go back 4x for options ordered because no on a trade The sales person new nothing about the car except that he had to sell them. The scion xb had to go back 4x for options ordered because nothing was in stock. I had to make all of the phone calls. During negotiations they held the keys to my trade so I would not leave. Really bad business and maybe illegal.They just want to make a sale and for the weak, i'd just say watch out because they are just ging to run over ya. i also delt with a guy from scion named kenny but he seemed not to be able to handle the other sales persons when I asked for help even though he said he was there to help them launch the division and teach them the new philosophy in selling a scion.all B.S. With that said the sevice dept. has been ok so far. i only changed the oil once there and I was in and out in an hour. More
by rikrok
Employees Worked With
bret kalish
