Prestige Toyota of Ramsey

Customer Service! This is the first time that I have not bought a GM Model, and I am so happy that I went to Prestige Toyota. They had a great selection cars, and everyone that I came into contact was extr bought a GM Model, and I am so happy that I went to Prestige Toyota. They had a great selection cars, and everyone that I came into contact was extremely helpful. It was a great experience, and I will recommend them to everyone. More

Service was exceptional. Our salesman, Mr. Andy Eagle was extremely helpful and guided me through the process of buying a car and driving it out the same day. Made the whole experience pleasant. Very profess extremely helpful and guided me through the process of buying a car and driving it out the same day. Made the whole experience pleasant. Very professional, and human at the same time. I would highly recommend Prestige Toyota, and Mr. Eagle. More

Andrew was very friendly and helpful. This is the 2nd Andrew was very friendly and helpful. This is the 2nd new car I have bought at this dealership. The focus is on strong customer service. Andrew was very friendly and helpful. This is the 2nd new car I have bought at this dealership. The focus is on strong customer service. More

Comfortable, straightforward salesmanship from Rob. Clear, non-evasive answers and sincere willingness to meet my needs. Financial and detailing person pleasant to deal with and readily answered each o Clear, non-evasive answers and sincere willingness to meet my needs. Financial and detailing person pleasant to deal with and readily answered each of my questions, whether they seemed relevant of not. More

When my husband and I decided to find a new car for our family, we first did our research online among various manufacturers. After deciding on the Toyota Corolla as the car we were interested in, we looke family, we first did our research online among various manufacturers. After deciding on the Toyota Corolla as the car we were interested in, we looked around online to check inventories to find the specific car we wanted. We found our 2011 Toyota Corolla S-type at Prestige Toyota in Ramsey, NJ. My husband had had experience with the team there last year when he bought his 2011 Tacoma truck, so he went back on Friday afternoon to speak with his former salesperson, Andy Eagle. Andy remembered him from his previous visit and was glad to show my husband the car we were interested in. They then made an appointment for Saturday morning for me to join him in giving final approval of the car. When we arrived at the dealership this morning we were promptly greeted, offered immediate assistance, and when we informed them we had an appointment, guided us to Andy's desk. He was watching for us and waved us over. Andy knew we had a particular car in mind so he showed us out to the back of the building, where the car in question was waiting for us, freshly washed and gassed, with the key waiting for us to take a test drive. He readily answered any questions we had about the car, was very knowledgeable about this particular model and the product line in general, and gave us as much time to look at the car as we liked. I really appreciated the extra time and care he gave us. I never felt rushed or pressured to make a sale, although it was the last day of the month, and I'm sure he had other customers to take care of. From our research we knew that they also had another Corolla S-type in stock, in a different color with a few additional options, and Andy was more than glad to have us take our test drive to the storage lot so we could look at it. On the way we made a stop at Prestige's service center. I could write a whole additional review on this beautiful facility! At any rate, once we found the second car, we decided that this was the car for us. Again, Andy was so helpful. Due to our late Spring we currently have a heavy fall of pollen. The cars in the storage lot were of course covered, but Andy right away offered to have this car washed so we could see what it really looked like. Once we drove the car back to the dealership Andy and we worked out a price that was agreeable to both parties. We finished the paperwork and waited in the Customer Lounge while the car had the finishing details added to it (manuals, temp. registration, and inspection sticker installed, etc.). Andy even offered to provide us with lunch, due to our long day! Although everyone I witnessed at Prestige Toyota of Ramsey displayed friendly, professional, and exceptional behavior, three stars stand out that we worked with directly. Our Finance Manager, Mr. Sanchez, who got us through the necessary paperwork as quickly as possible and never tried to "hard-sell" us into additional options, our service tech, Andre, who patiently explained to me all the features of my new car, and even set up the Bluetooth for my phone for me, and of course our salesperson, Andy Eagle. He was so professional, courteous and knowledgeable, he instilled confidence in us from the start. I would definitely recommend this dealership to anyone looking for a quality car from a great dealership that obviously cares deeply about its customers. More

Salesman Robert Rago was informative, personable and knowledgeable. I will be sending my friends to him for their next toyota purchase. He is a definite asset to your company. knowledgeable. I will be sending my friends to him for their next toyota purchase. He is a definite asset to your company. More

Because we had had a bad experience in our previous dealing (4 years ago) with Prestige, we asked to speak to a sales manager when we walked in to the dealership. We met Michael Mutter and we dealt wit dealing (4 years ago) with Prestige, we asked to speak to a sales manager when we walked in to the dealership. We met Michael Mutter and we dealt with he and Ben in buying the car. Though, we dealt mostly with Michael, Ben was also helpful in assisting us with the necessary information about the cars we were interested in. Both men made the experience a very pleasant one. More

Robert Rago was excellent to work with. He did not pressure me and was professional and patient. I asked many questions and changed the deal numerous times. He understood and worked with me. A great e pressure me and was professional and patient. I asked many questions and changed the deal numerous times. He understood and worked with me. A great experience from a terrific sales professional. I will keep Rob's card for my next purchase. That is the first time I have felt that good after a purchase and I have made many over my 35 plus years driving and buying cars. You will not be disappointed in the experience. Rob Rago is a quality guy. Ask for him when you are in the market for a Toyota or a Scion. Prestige is a class act dealership. Bob More

Because despite their high volume, I was treated as an individual. In such an affluent area, I am not the wealthiest but I was taken care of very well despite the fact that I was there to buy an economy c individual. In such an affluent area, I am not the wealthiest but I was taken care of very well despite the fact that I was there to buy an economy car. Salesman Rob Rago clearly explained our options and was attentive to our needs. I sadly have forgotten the name of our finance manager that helped us there, but he also did an outstanding job helping us out. Finally, the car detailers made sure my car was flawless and that I knew how to use the various options and accessories of my new Yaris. They made the process as painless as possible. The wait times for everything sometimes wore on, but I couldn't fault the staff, all that paperwork and financing simple eats up time. More

Everytime I go to Prestige I am nicely surprised with the service they provide. This is my third purchase from this dealer.I worked with three different sales people and everytime it was a great experience. service they provide. This is my third purchase from this dealer.I worked with three different sales people and everytime it was a great experience. Rob Rago was very nice, friendly and proffecional. If you consider buying Toyota go to Prestige. They are the best. More