Prestige Toyota of Ramsey

Great experience! I was looking to replace my 9 year old Honda Odyssey with either an SUV or a Mini Van with all wheel drive. After some internet searches, I decided to go to Prestige Toyota. When I walked Honda Odyssey with either an SUV or a Mini Van with all wheel drive. After some internet searches, I decided to go to Prestige Toyota. When I walked in, I asked for a salesperson who was not pushy as I was just coming in to take a look at the Highlander and the Sienna. Hadn't made up my mind yet about brand or model at this point. Andre was amazing. He spent a lot of time with me explaining the differences between and all the great features of both cars. I decided to take the Sienna for a test drive and Andre even took me over to show me the wonderful service department. Mike also took the time to come out and speak with me. I felt respected, my questions were answered perfectly and I did not feel like I was being pushed in the least. These are really nice guys! I left the dealership to think about what I had learned. The next day I did some additional online research about the cars as well as on what I thought would be a fair price to pay for the car. Andre also called me back to follow-up on my visit. I then decided that the car was for me. I called ahead to tell Mike and Andre that I would be coming in. They were ready for me when I came back and made the buying experience pretty hassle free. I feel the price that I paid was very fair for a car a know I will enjoy for many years to come. I would definitely buy from this dealership again. Andre and Mike were so nice to work with. More

It has been a great pleasure dealing with Chris and the Prestige Toyota Team. Shopping for a new car is not an easy chore for someone who does this once every three years. Many of the dealerships were just Prestige Toyota Team. Shopping for a new car is not an easy chore for someone who does this once every three years. Many of the dealerships were just looking to make a quick buck without making sure the customer was completely satisfied. This is quite the oppostite with Chris, Mike, and the Prestige Team. They did not play games and from the very first phone call offered me the best pricing available for the vehicle I was looking for. Also, it was apparent from the beginning they were honest guys and had my concerns and needs top of mind. Prestige also allowed me to do all of the negotiating with them over the phone and email, which was really a huge plus in my decision to work with them. We had numerous emails going back and forth, and like many other dealerships, they never insisted on me going in there to discuss price and negotiate. When I did go in there Chris and the entire Prestige Team made me feel very welcome and took their time walking me through the process of finalizing our agreement. Additionally, after I took home my car I received several calls from Chris, and also a letter thanking me for my business...something I was not expecting so that was definitely a nice touch. If you're looking for a hassle free, honest (and best price), shopping enviroment then Prestige Toyota is definitely the place to go! I will definitely be going back here for my next car! More

We were in the market for a slightly used Sequoia. I live in NC and did internet searches from Texas to New Jersey. Met with several Toyota dealers in a 150 mile radius of Charlotte. very few knew t live in NC and did internet searches from Texas to New Jersey. Met with several Toyota dealers in a 150 mile radius of Charlotte. very few knew their product, and all others had higher prices and high pressure sales tactics. Mike Burke was different. He was a straight shooter on the phone, gave me an honest assessment of my potential trade based on photos, but most of all gave me confidence that my used purchase was the right place to buy a car/truck. i flew from NC to NJ, mike picked me up at the airport and chauferred me to the dearlership. He walked me thru the entire deal, and when we had a slight xxxx-up in prep for the test drive, Mike was my advocate to make things right. No high pressure, no 'buy it now or it will be gone' intimidation. Just an honest guy who gives you enough information to make your own decision. I would travel from NC to NJ again to buy another car from Mike. Rick Miller More

AS SOON AS I WALKED INTO PRESTIGE, I WAS WARMLY GREETED BY MR. JUNIOR JIMENEZ. WE PURCHASED A 2012 TOYOTA HIGHLANDER SE. THIS WAS BY FAR THE BEST EXPERIENCE I HAVE EVER HAD REGARDING A LARGE PURCHASE. M BY MR. JUNIOR JIMENEZ. WE PURCHASED A 2012 TOYOTA HIGHLANDER SE. THIS WAS BY FAR THE BEST EXPERIENCE I HAVE EVER HAD REGARDING A LARGE PURCHASE. MR. JIMENEZ'S KNOWLEDGE, EXPERTISE, PROFESSIONALISM, COURTESY, FRIENDLINESS, AND SINCERITY IS UNPARALLELED. I HIGHLY RECOMMEND PRESTIGE TOYOTA AND WILL CONTINUE TO BOAST ABOUT THE SERVICE PROVIDED BY MR. JIMENEZ. I DEFINITELY PLAN TO CONTINUE DOING BUSINESS HERE AND HAVE ALREADY REFERRED A NUMBER OF FAMILY AND FRIENDS. THANK YOU FOR OPTIMAL SERVICE. More

Purchase new car and called the salesman a week later for help with somthing. I never got a call back. I never recieved a followup call from Toyota. One time sales theory. This dealer has a hit and run mi help with somthing. I never got a call back. I never recieved a followup call from Toyota. One time sales theory. This dealer has a hit and run mindset. Not interested in repeat business. This is the last time I will ever deal with this dealership. More

I don't ever write a review but I had to this time. My experience with Prestige Toyota and Chris Ortega was great! Chris was very professional, nice and respectful. We looked at several different cars a experience with Prestige Toyota and Chris Ortega was great! Chris was very professional, nice and respectful. We looked at several different cars and I changed my mind several different times but Chris stayed with me and we made the right deal for both of us. He never lost his sense of humor either. I live in CT and have bought three other Toyotas there. I expected to by another in CT but the deal from Chris could not be bet. The other dealerships said I would never get a car for that price and to call them when it didn't work out. I have a new Toyota in my driveway at the price Chris said no hidden fees or costs. The price was the price. This was the easiest (I can't believe I am saying that) car I ever bought and we did everything by email. Thanks again to everyone at Prestige Toyota for everything! We are very happy. More

It was my third time buying a Toyota and first from Prestige Toyota Ramsey. Rob Rago made us to feel welcome from the start, with his friendly and warm personality. He worked with us thru many options Prestige Toyota Ramsey. Rob Rago made us to feel welcome from the start, with his friendly and warm personality. He worked with us thru many options to meet our wishes. He easy was following up all our changes in requirements. This was our first in ten year car buying process and he explained all convenient for us options and new technology features on Toyota Camry. He made extra effort to find a car in the best for us color. Dealing with Rob was a big pleasure! He made so much to adapt us to some changes in a driving. What we were particularly pleased that he quietly listened to all our options: leasing-please, purchase- how you wish-and then gave very good advices. Overall, Rob made the whole experience of buying process very smooth and pleasant! Thank you very much Rob! Dilership as a whole is on a very high level unlike the other. We will definitely recommend Prestige Toyota and Rob to our friends and acquaintances. More

This dealership is so friendly and great atmosphere they really helped me to get the best deal on my venza salesperson Mr. Russell is such a nice person he make sure everything goes smooth until the deliver really helped me to get the best deal on my venza salesperson Mr. Russell is such a nice person he make sure everything goes smooth until the delivery time thanks for everything keep up the good work. More

The team at Prestige turned what is typically the difficult, arduous task of car buying into a pleasurable experience. From the pleasant greeting at the reception desk to when I drove away in my new difficult, arduous task of car buying into a pleasurable experience. From the pleasant greeting at the reception desk to when I drove away in my new car, I was treated as a respected, valued customer. Russell Saslow is a true professional, with an exceptional understanding of what customer service should be. Russell listened to what I was looking for, clearly explained my options, and handled the price negotiation in a fair and open manner. While everyone I dealt with was knowledgeable and customer focused, Russell took the time to see the sale through from start to finish, with a friendly, personal touch. I highly recommend Russell and the entire Prestige team, and will not hesitate to return. More

We received a prompt response by email with a quote in response to our request via buytoyota.com and had a great shopping experience when visited the dealership. response to our request via buytoyota.com and had a great shopping experience when visited the dealership. More