Prestige Toyota of Ramsey

PURCHASED 2012 CAMRY IN SEPT 2011 CAR STILL NOT COMPLETE TOOLS MISSING FROM WHEN REMOTE START INSTALLED EMAILED ABOUT THIS PROBLEM NO RESPONCE GOING TO FILE A COMPLAINT IN HACKENSACK TOOLS MISSING FROM WHEN REMOTE START INSTALLED EMAILED ABOUT THIS PROBLEM NO RESPONCE GOING TO FILE A COMPLAINT IN HACKENSACK More

Great Job Rob was very helpful I would recommend Prestige for your next car I bought 2 cars in 2 days!! The location to where I live is perfect and the price was what I was looking to spend. I felt they did for your next car I bought 2 cars in 2 days!! The location to where I live is perfect and the price was what I was looking to spend. I felt they did a nice job selling and giving me options on the vehicles I chose. More

I and my dad went to Prestige Toyota (Ramsey) for a Camry. The salesman we dealt with was Maurice, who was very professional, energetic, very friendly, did everything by the book, but we couldn't reach Camry. The salesman we dealt with was Maurice, who was very professional, energetic, very friendly, did everything by the book, but we couldn't reach to an agreement so he brought out his manager Nick like he was supposed to, that's when everything went downhill. Nick first criticized how the web sites we used for research were mis-leading, provide consumers with lowball prices, after we refused to accept the final price Nick just turned on us and started to criticize how inexperienced and foolish I and my father were, insulted us saying things like "last you bought a car was 10 years ago, you don't know what it's like nowadays", "you guys are so stubborn and blind with your numbers". I guess being return customers (2003 & 2006) meant nothing to Prestige. The management at Prestige is too aggressive, as soon as they realized they're unable to close the deal, they will start being rude with their words and insulting the consumers' intelligence. For this reason I do not recommend this dealership. Try Rockland (Blauvelt) or Glen Toyota (Fair Lawn) More

This was my first time buying a Toyota after over 20 years driving another brand. I was made to feel welcome from the start, greeted immediately upon entering the showroom and introduced to Rob Rago. years driving another brand. I was made to feel welcome from the start, greeted immediately upon entering the showroom and introduced to Rob Rago. Rob worked with me thru various options to meet my needs and wants. He never made me feel rushed or pressured. This was also my first time buying a hybrid and he explained many features about them and what to expect when driving one. He went the extra effort to get a car in the color I wanted. It was a pleasure dealing with Rob. I met Eric the day I ordered the car when he helped me ensure that a walker would fit into the car. I met him again when I took delivery as he stepped me through the various features of the car and set up Bluetooth with my phone. I felt comfortable with the car when I drove it home even though the hybrid is a whole new experience. Back in the office, Nancy dealt with the paper work efficiently and competently and was pleasant to work with. One of the things I liked most was that, unlike other dealerships, I was never pressured to take the dealer financing or a lease. I stated how I would pay and that was it. Overall, an experience I dreaded turned into a pleasant one that had me looking forward to getting my new car. More

This was my first time buying a new car and went in there still a little unsure of which car I wanted. At first I thought I wanted a Rav 4 but after I drove it and went over the numbers I realized it was not still a little unsure of which car I wanted. At first I thought I wanted a Rav 4 but after I drove it and went over the numbers I realized it was not for me. I then drove a Corolla and knew this is the car I want so we talked numbers and that same day I drove off the lot in my new car. The transaction was easy and smooth with no pressure and they allowed me all the the time I needed to make my decision. Steve was great, he made my decision easy by working a great lease deal for me on my Corolla. In three years when my lease is up they will be the first place I go to get my next car. More

Absolutely the worst dealership I have ever visited all the sales people were rude and obnoxious and could care less about making a sale for me I would never go back to this dealership after visiting over the sales people were rude and obnoxious and could care less about making a sale for me I would never go back to this dealership after visiting over hundred and 50 dealerships in the past five years this is by far the worst! More

Had the TSB for my leaf springs on my 2011 Tacoma done. Rudy in service was great. It was smooth sailing getting this taken care of with him. I plan to try and use him for all of my service needs. Rudy in service was great. It was smooth sailing getting this taken care of with him. I plan to try and use him for all of my service needs. More

I found my vehicle online via Autotrader.com. I reached I found my vehicle online via Autotrader.com. I reached out to the dealership and Mike Mutter responded same day, literally within a few hours of m I found my vehicle online via Autotrader.com. I reached out to the dealership and Mike Mutter responded same day, literally within a few hours of my e-mail. Mike updated me on the car I had interest in, I passed along information on the trade that I had and by days end (in principal) we came to terms and he just needed to see my car the next day. I met Mike and Andrew the next morning (Saturday) and they reviewed my trade, I test drove the car I looked at on line and it was all that Mike and Prestige had described on line. The entire Prestige Team went above and beyond and took care of the smallest items on the car I was going to buy, and helped me through all paperwork, temp insurance coverage, it was the best new car / used car purchase experiance I have ever had. The team was incredible and should be recognized for all their hard work and efforts....which is why I decided to fill out this dealer review information. I would recommend Prestige to any and all who wanted great service and a fair deal. Rob Kaden More

Gave the BEST PRICE and were HONEST. Visited 3 of my local dealerships and got one run around after the next. Shopped out of state and worked with Prestige Toyota. When I went into the dealership the ca local dealerships and got one run around after the next. Shopped out of state and worked with Prestige Toyota. When I went into the dealership the car (prius) was ready to go and all of my paperwork was easy. I appreciated the honesty and respect that Prestige showed. Highly reccomended. I worked with a guy named Sam and Mike. More

Rob and Julian made the whole experience very smooth and pleasant. This is my third purchase at Prestige and due to these gentlemen, there will certainly be a fourth! pleasant. This is my third purchase at Prestige and due to these gentlemen, there will certainly be a fourth! More