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Prestige Toyota of Ramsey
Ramsey, NJ
4,787 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,787 reviews
June 10, 2023
They are very courteous and pr ofessional. I would recomend this dealership to anyone looking for a new car I would recomend this dealership to anyone looking for a new car More
by bradalto
Verified Customer
June 10, 2023
I was totally UNSATISFIED when the dealer took my car and said that the brake line blew up! Then I get an estimate for $611 for lug nuts! That’s ridiculous!! This dealership is also where I purchased my truc said that the brake line blew up! Then I get an estimate for $611 for lug nuts! That’s ridiculous!! This dealership is also where I purchased my truck from. More
by ECANTO3646
June 10, 2023
Jeff if kind. But I don’t like the sound my car makes when I go over bumps ever since getting it back from Toyota with the $2700 diagnostic. It was not doing this But I don’t like the sound my car makes when I go over bumps ever since getting it back from Toyota with the $2700 diagnostic. It was not doing this before. More
by Mekarzel
June 10, 2023
We went with our daughter to look at a pre owed CRV listed online. We were told the gray car was “having minor body work done”. Showed us another car which we test drove. Asked to get the numbers on t listed online. We were told the gray car was “having minor body work done”. Showed us another car which we test drove. Asked to get the numbers on the car. Given numbers on the gray car having body work. Corrected salesman. Left for over 15 minutes (again). He came back to tell us the car we test drove was the actual car that had been sold. Total waste of 1 hour 45 minutes. When we said it was a total waste of our time, he said “well me too”. He was a total jerk and rude when we were less than happy. WOULD NOT RECOMMEND EVER GOING TO THIS DEALERSHIP More
by Ksclmom
Employees Worked With
June 09, 2023
Elana is the best customer service front person I've ever encountered at your dealership. She is truly involved in making the service experience 1st class. Give her a big raise! encountered at your dealership. She is truly involved in making the service experience 1st class. Give her a big raise! More
by toomanyts
June 09, 2023
Caroline and John were extremely helpful. John really went the extra mile to make sure the work was done professionally. He explained everything I need to be mindful of in detail. John really went the extra mile to make sure the work was done professionally. He explained everything I need to be mindful of in detail. More
by JONCYBENNETT
Employees Worked With
Other Employees :
John in the service department.
June 09, 2023
Jeffrey Cicero was a really great service advisor. Worked with me through a difficult situation with a 3rd party warranty company and made sure everything was taken care of. Called very often with upd Worked with me through a difficult situation with a 3rd party warranty company and made sure everything was taken care of. Called very often with updates throughout the process and was always honest and understanding. More
by SNAGENGAST1
Employees Worked With
June 09, 2023
I love your service. I would definitely recommend prestige Toyota to my friends and family I would definitely recommend prestige Toyota to my friends and family More
by Gurbhej Singh
June 09, 2023
I have never had in the past experience like this, so not professional and the salesman was really not appropriate, would never recommend someone going there professional and the salesman was really not appropriate, would never recommend someone going there More
by zd11237
