Prestige Toyota of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Rudy was very knowledgable about the repairs required on my car. He explained everything to me thoroughly and welcomed all of my questions. I am not very knowledgable about mechanics but he made me more tha my car. He explained everything to me thoroughly and welcomed all of my questions. I am not very knowledgable about mechanics but he made me more than comfortable with what his team would do to my vehicle. He also gave me a great price for the work and I even got a loaner car for the weekend! Awesome job! More
I hade a problem with a object hitting my car . So i drove it in to Toyota. (that was my first time there)& they were able to help me out right away and I got there an hour before they closed. They inst drove it in to Toyota. (that was my first time there)& they were able to help me out right away and I got there an hour before they closed. They installed new clips for my splash shield and I was good to go.It was annoying having that dragging and thank god i only needed a few clips and not the whole part. Excellent customer service and I will return for all my service needs. More
Everyone, and I mean everyone was so helpful. If someone was unexpectedly busy, there was always someone else that helped me in a seamless fashion. Pricing the car was very fair and void of intimidating tac was unexpectedly busy, there was always someone else that helped me in a seamless fashion. Pricing the car was very fair and void of intimidating tactics. I explained the pricing research I did to the sales person and gave him a bottom line number (with trade in)...... and stressed to him it was my bottom line, and because he was my local dealer he gets my business if we could agree. My offer was very fair for both parties in my opinion, and I knew the dealership incentives from the manufacturer were strong due to the dealership being price aggressive and moving many cars for larger manufacturer rebates. Outside of minor haggling ..... we settled at my price and we both walked away happy. I really liked everything about Prestige Toyota, and I hope to buy a Hybrid Camry with them next year for my business. All dealerships today are pretty good with customer relations, but my experience with Prestige Toyota prompted me to write a recommendation that I normally wouldn't do ..... I guess that should tell you something about Prestige? More
I was involved in an accident back in April. My service advisor, Caroline Kass-Elias, was courteous and walked me through the entire process. She kept me abreast of everything that was going on along with advisor, Caroline Kass-Elias, was courteous and walked me through the entire process. She kept me abreast of everything that was going on along with the cost associated. She kept in steady contact with my insurance company as well. She More
When my husband asked me to go and begin our new car search, I groaned. I would rather go get a root canal but began the process. After being at several dealerships, I landed at Prestige and in the wond search, I groaned. I would rather go get a root canal but began the process. After being at several dealerships, I landed at Prestige and in the wonderful hands of Junior Jimenez. I could go on and on about Junior's knowledge about the product, his patience, his ability to understand his customer's needs and to help them attain them. I went to many different dealerships and the reason we bought from Prestige was because of Junior. He made the experience pain free. Two weeks after we bought our car I had my son go to Prestige....all because of Junior! As far as the rest of the Prestige staff, they were all friendly and knowledgeable. The facility was clean. We love our Camry Hybrid. More
Very straightforward and easy to work with. Danny did not push and was very informative about the var, the dealership and Totota in general. I was pleased with how painless the whole experience was and we go push and was very informative about the var, the dealership and Totota in general. I was pleased with how painless the whole experience was and we got a great deal as well. More
I returned my previous highlander and leased new 2012 model. I was greeting and helped by Rob along with the crew of managers. They were able to provide me with all of the answers and ultimately the ve model. I was greeting and helped by Rob along with the crew of managers. They were able to provide me with all of the answers and ultimately the vehicle and price that meets my expectation. During the pickup I was in and out in 30 minutes (inclusive of paperwork and going over the vehicle). This is my third car purchased at this dealership within last 3 years. More
My wife and I just completed a new car purchase through Prestige Toyota in Ramsey, NJ. After visiting several other dealers closer to home and being unable to make a deal with any of them on the car we wan Prestige Toyota in Ramsey, NJ. After visiting several other dealers closer to home and being unable to make a deal with any of them on the car we wanted, we were reticent to expect a positive purchase experience with Prestige. Fortunately, Mike Mutter (Sales Manager), Chris Ortega (Internet Sales), Jarred Manzone (On-Site Sales) and the rest of the Prestige Team worked flawlessly to make sure we became satisfied customers. We were able to negotiate both a fair price for the new car (lower than any other dealer in the area) and a fair price for our trade. Furthermore, we were able to complete a deal in less than 48 hours. Both my wife and I could not be more pleased with the experience and we highly recommend other would-be Toyota customers consider Prestige for future car purchases. Prestige Toyota is an honest, hard working, customer 1st dealer and deserves your business. More
Although I did not purchase or lease a vehicle from this Dealership, I was impressed with the overall friendliness that the dealership gave me upon my visit. The follow-up on their part is tremendous, they Dealership, I was impressed with the overall friendliness that the dealership gave me upon my visit. The follow-up on their part is tremendous, they really want to make sure that they can help you out with what you're looking for. I would recommend this dealership for anyone looking for a Toyota. More
reseption desk-perfect, sales person(Nicolas Pak and Dan reseption desk-perfect, sales person(Nicolas Pak and Dan L)-very professinal, exellant manner I just purchased toyota highlander, it's my first toyo reseption desk-perfect, sales person(Nicolas Pak and Dan L)-very professinal, exellant manner I just purchased toyota highlander, it's my first toyota,just call to prestige toyota two times, visit ramsey prestige toyota and signed paper. That's it!! I just spent 1 and 1/2 hours to make deal. I can strongly recomend ramsey prestige toyota to my friends and family. Now, I'm enjoing the highlander~~~~. Thank you ramsey prestige toyota... More