Prestige Toyota of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This dealership is so friendly and great atmosphere they really helped me to get the best deal on my venza salesperson Mr. Russell is such a nice person he make sure everything goes smooth until the deliver really helped me to get the best deal on my venza salesperson Mr. Russell is such a nice person he make sure everything goes smooth until the delivery time thanks for everything keep up the good work. More
The team at Prestige turned what is typically the difficult, arduous task of car buying into a pleasurable experience. From the pleasant greeting at the reception desk to when I drove away in my new difficult, arduous task of car buying into a pleasurable experience. From the pleasant greeting at the reception desk to when I drove away in my new car, I was treated as a respected, valued customer. Russell Saslow is a true professional, with an exceptional understanding of what customer service should be. Russell listened to what I was looking for, clearly explained my options, and handled the price negotiation in a fair and open manner. While everyone I dealt with was knowledgeable and customer focused, Russell took the time to see the sale through from start to finish, with a friendly, personal touch. I highly recommend Russell and the entire Prestige team, and will not hesitate to return. More
One of the greatest car buying experiences of my life. I did almost all of the work via the phone and email and just had to sign the paperwork and go over the vehicle when I got to the dealership. I would s did almost all of the work via the phone and email and just had to sign the paperwork and go over the vehicle when I got to the dealership. I would strongly recommend Pretige Toyota. More
The most professional, courteous, helpful, friendly etc. group of people we have ever worked with in purchasing an automobile. We would recommend everyone to visit this dealership. There was not one negat group of people we have ever worked with in purchasing an automobile. We would recommend everyone to visit this dealership. There was not one negative step throughout the entire process. More
The Customer Service and Maintenance Depts. at this Toyota dealership are excellent. As soon as you walk in, it's clean and looks professional. The receptionists are friendly, and there is a positive Toyota dealership are excellent. As soon as you walk in, it's clean and looks professional. The receptionists are friendly, and there is a positive atmosphere. I went in for car service, and was assisted by the Assistant Service Manager, Rudy Espana. He was very professional, and explained to me, step-by-step and in detail, the things that my car needed to get done and why they needed to be done. I have been to other dealerships around the area where they lack the aforementioned. However, at Prestige Toyota I can honestly say that this dealership is by far the best in customer service and maintenance. I recommend this dealership to my family, friends, and anyone else I know who owns a Toyota. More
Since buying my car at Prestige five years ago I have brought it back there for every service visit it has needed -- which haven't been many! Every single visit has been a pleasure -- from the greeting brought it back there for every service visit it has needed -- which haven't been many! Every single visit has been a pleasure -- from the greeting I receive pulling into the service area to getting back into my shiny, vacuumed car to go go back home. Each memeber of the staff has treated me with professionalism and kindness. The waiting area is clean, comfortable and welcoming with complimentary beverages. My car has always been serviced quickly and for very reasonable costs. One time I needed body work done to repair a dent in one of my doors and while many of my friends warned that "the dealer is always more expensive", in this case the quote was very competitive and I had the work done at Toyota with the added confidence of knowing the work was being completed to Toyota standards with Toyota quality products. I would highly recommend this dealership and this Service Department to anyone interested in Toyota. More
They gave me a price that was higher than the dealership I first visited that day so I was first put off. They treated me with respect and told me that their price was a good price and included all taxes a I first visited that day so I was first put off. They treated me with respect and told me that their price was a good price and included all taxes and fees and there would be no surprises. Mike was very professional and told me to come back if something were to change at the other dealership and he gave his word the price was honest. I never believe the dealer because you never know who tells the truth. I went back to the other dealer who was a thousand less and thats where the dance began- a college grad rebate, a military rebate, a destination fee,and etch fee, and then i am sure there was a fee for being born on a monday too. To make long story short, they wouldnt honor Prestige price and i went back. When i return to prestige, there were no questions. they were happy to make my business. the paperwork was quick and there were no suprise. Mr. Prestige, you have a great team. More
I've leased several cars at Prestige; frankly, I was going to shop around this time to make certain I was getting the best price. I did my homework on the models we wanted (we were trading in two vehicl going to shop around this time to make certain I was getting the best price. I did my homework on the models we wanted (we were trading in two vehicles), and figured out what I thought was a fair price, and gave Prestige first crack. Was I glad I did! I worked with Rosalia Mann for the first time, who is the Client Retention Administrator. She's personable, and very high-energy. She doesn't waste your time. She was a real pleasure to deal with. With assistance by Mike Mutter, Sales Manager, they walked me through the pricing on the cars. I understood exactly where their offered prices were, in comparison to the invoice price. I knew that I was getting a great deal. Once the prices were locked in, Richard Mith, Business Manager, did a great job getting our paperwork organized and completed quickly. He described the service, maintenance and insurance options quickly and succinctly. Again, he was very solicitous of our time. Anyone who’s spent time trying to make a deal on two cars knows you can spend the whole day at a dealership, and this team from Prestige got us on our way as quickly as possible. Everyone at this dealership is helpful. We had an appointment with Rosalia, and when we arrived, we were greeted by a receptionist with an offer of a beverage. Rosalia and Mike checked up on us all through the process, and a half-dozen other employees, that I can’t even name, asked us if there was anything they could do for us, if they saw us waiting in between the various stages of the transaction. It was awesome, definitely the kind of experience I’ve gotten used to from Prestige. I have recommended Prestige in the past, and did so again after returning home with our two new Toyotas, to a friend looking for a vehicle. If you are shopping for a new vehicle, I heartily recommend that you give Rosalia a shot at your business. More
Rob was great, friendly sales person. Will be back in January for a new Camry. Love Prestige Toyota. this is my third purchase from prestige. Love them January for a new Camry. Love Prestige Toyota. this is my third purchase from prestige. Love them More