Prestige Toyota of Ramsey

I purchased my 2012 Camry Hybrid LE from this dealer in October. The first sales person I had, Robert Rago, was very pressuring trying to get me to buy the top of the line Camry which I didn't want, I wan October. The first sales person I had, Robert Rago, was very pressuring trying to get me to buy the top of the line Camry which I didn't want, I wanted the base Hybrid model. I had emailed him numerous times that day about the model I wanted, he NEVER emailed me back... After enough of hearing him, I came in the next day ready to try to buy the base model again... the dealership tried to tell me I had to deal with Robert, and he wasn't in. I demanded someone else and went with Jarred. Jarred was one of the best salesman I have ever had.. More

My wife and I have been leasing Vehicles since 1996 and this was by far the best experience we have had with a car dealership. I wish to commend Mr Tyrone Jackson for his professionalism and kindness. this was by far the best experience we have had with a car dealership. I wish to commend Mr Tyrone Jackson for his professionalism and kindness. I would also like to thank Mr. Jim Adamo for making the entire process an enjoyable one for a change. Many thanks as well to Mr. Eric Bielicka for all his technical support and assistance in setting up the Bluetooth system . Due to the wonderful experience we have had with these dedicated professionals my wife has also decided to lease a Toyota vehicle when her Honda lease is up in the coming year. More

Another beautiful car in my life. I just bought a toyota highlander limited 2013 from prestige toyota and extremely happy on the purchase, It was a great deal from prestige toyota compared to other 4 dealer highlander limited 2013 from prestige toyota and extremely happy on the purchase, It was a great deal from prestige toyota compared to other 4 dealers around I went. I was dealing with Luis Oliver he is an excellent sales person, very polite, calm, gentle and professionally well behaved. He spend a lot time with us explained everything and helped to get the car with a great price. He never forced me or put me down in any situation and I liked dealing with such sales person. I strongly recommended this dealer and the agent luis olivier to anyone. On top of all its a great car at that price!! am enjoying my driving.. good luck to others. More

WE JUST BOUGHT OUR 3rd CAR IN PRESTIGE TOYOTA, A WE JUST BOUGHT OUR 3rd CAR IN PRESTIGE TOYOTA, A HIGHLANDER LIMITED EDITION 2013, AND WE ARE SO HAPPY, I REALLY RECOMENDED THIS CAR DEALER, AND THE S WE JUST BOUGHT OUR 3rd CAR IN PRESTIGE TOYOTA, A HIGHLANDER LIMITED EDITION 2013, AND WE ARE SO HAPPY, I REALLY RECOMENDED THIS CAR DEALER, AND THE SALEMANS LUIS OLIVIER...HE TOOK THE TIME FOR US, AND HELP US WE ALL OUR CONCERNED. THE HIGHLANDER RUN GREAT, IT FEEL GOOD, AND WITH LEATHER SEAT, SUNROOF... WE LOVE IT...BEST CHOICE EVER... MAGGIE AND LUIS HERNANDEZ 2013. More

Usually when buying a car my wife and I know exactly what we want. However, this time, we were conflicted between a Camry Hybrid, Prius or Prius v. We first visited another Toyota dealer. The salesman barely we want. However, this time, we were conflicted between a Camry Hybrid, Prius or Prius v. We first visited another Toyota dealer. The salesman barely spoke English and showed impatience at the time we might take to make a decision. He did show us two vehicles but we really couldn't communicate with him. Then we went to Prestige and were greeted first by receptionist and then by sales manager Dean who put us together with Jarred. Jarred showed tremendous knowledge of his product and patience as we looked at a number of cars and went through all of the pros and cons for our needs. Dean then returned and gave us "a first price" but did not resort to any of the old "closer" tactics like "What will it take to get you to buy right now?" He suggested we set up an appointment to return and test drive a few cars. We returned two days later for our appointment where Jarred offered test drives in 3 vehicles, showing us as well their service facility. After almost two hours, we decided the Prius v would serve our needs best. Negotiation over price was very simple. He saw that I had my iPad with me and was constantly referring to TrueCar.com. So he said "Since you are referring to TrueCar.com, pricing is easy." We looked at TrueCar as well as CarsDirect.com, which showed higher prices. After only two trips to his managers, Jarred was able to present a price equivalent to the TrueCar "average", which was very fair for a short-supply and high-demand vehicle. We had to return home to pick up a check and then came back (we live 15 miles away from Prestige and by-passed several Toyota dealers to shop with them). The car was ready. Product specialist (whose name I don't remember) spent lots of time and made certain my wife particularly was comfortable with all of the Advanced Tehcnology Package features. He also then gave tips for driving a hybrid for optimal mileage. I remarked that this was a far more thorough delivery than for our far-more-costly BMW! Jim was very thorough in completing the financial transaction. What was most impressive is unlike most finance managers, he did not even attempt to push those high-margin overpriced aftermarket packages. We could not be more pleased with the car or with this dealership. We did not expect to receive "BMW dealer level of service" at a more mass market store and highly recommend Prestige for customer service, price and overall experience. More

Sam was the most helpful friendliest sale person we met. He was very respectful and took the time to explain everything to us. Thank you. He was very respectful and took the time to explain everything to us. Thank you. More

My recent experience with this dealership was outstanding. I purchased a 2013 Avalon and was given a very fair price for both my new car, as well as my trade. Every aspect of the purchase went v outstanding. I purchased a 2013 Avalon and was given a very fair price for both my new car, as well as my trade. Every aspect of the purchase went very smoothly - from working with my salesman Junior Jimenez and sales management, right through delivery when Product Specialist Eric Bielicka did a terrific job explaining the various features of the car. More

I have leased one and bought four cars at this dealership over the past twelve years and have referred several people. Although I live in NYC, I make a choice to come back to this dealership in NJ and also over the past twelve years and have referred several people. Although I live in NYC, I make a choice to come back to this dealership in NJ and also bring my car for service. It's a well tuned engine - staff is knowledgeable but not pushy. Process is well handled - timely, thorough, well-paced.Financing arrangements were easy and well managed. I received copies of everything, wasn't rushed and the staff was professional and pelasant to deal with.I was in and out in a few hours. I've had a good experience with each car - two Corollas, one Hybrid Camry and Two Camrys.My 2002 Camry is still running with 130,000 miles. My most recent car was lost in the hurricane and this was the only dealership I would use. I don't see his named listed, but I also dealt with Eric in Delivery who did an excellent job in setting up and advising me on the satellites and internet connections. More

This is my second time leasing from Prestige Toyota. I drive all the way from West Orange. Because they are friendly, helpful, and fast, and I feel like they are trustworthy. That has NOT been my experien drive all the way from West Orange. Because they are friendly, helpful, and fast, and I feel like they are trustworthy. That has NOT been my experience at other Toyota dealerships . More

Everyone at the dealership is pleasant to deal with. Very accommodating, friendly, and patient. I worked primarily with Rob Rago, who was very knowledgeable and professional throughout the process. I will re accommodating, friendly, and patient. I worked primarily with Rob Rago, who was very knowledgeable and professional throughout the process. I will refer friends and family to Prestige, and will return there myself next time I'm in the market for a car. More