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Prestige Toyota of Ramsey
Ramsey, NJ
4,770 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,770 reviews
January 13, 2014
My husband & I went in to purchase a used Toyota Camry that we saw online. The origional car that we had in mind was already sold but Andre did provide us w/ a similar choice. He took us out for a t Camry that we saw online. The origional car that we had in mind was already sold but Andre did provide us w/ a similar choice. He took us out for a test drive & made me feel at ease, he made sure to explain to us every detail of the car during the test drive & answer any questions we had. During the decision process, Andre went our of his way to help us & he related to us in a personal level. My first car buying experience was an excellent one thanks to him! Also the sales manager was very helpful to my husband during the whole process! Thank you! More
by mimada124
January 09, 2014
Everyone was very friendly and courteous, they are very good salesman but maybe a little to good. After leaving with my new vehicle and looking farther into the deal I signed (I know it's my fault for beli good salesman but maybe a little to good. After leaving with my new vehicle and looking farther into the deal I signed (I know it's my fault for believing a salesman an not shopping around more before hand) I realized how badly I was taken. I visited two other dealerships and both were extremely cheaper and not more than a few miles away. The closer of the two was almost $100 a month less payment for a vehicle higher optioned than what I received from Prestige and that is some serious money I could have saved. I'm so burned up by the experience I had there it completely ruined the new car experience for me an is all I think about every time I'm driving my new vehicle. I can't wait to get out from under them an return to an honest fair dealership that can be trusted. I tried to trade it in somewhere else but the loan was to new I have to wait a couple yrs... What a nightmare this whole thing is! More
by Yotanuts.
Employees Worked With
January 02, 2014
When shopping around for a CPO truck I was looking between the Nissan Titan and Toyota Tundra. I had actually went to a Porter Nissan in Delaware to view a Titan but unfortunately it was sold over th between the Nissan Titan and Toyota Tundra. I had actually went to a Porter Nissan in Delaware to view a Titan but unfortunately it was sold over the weekend and the salesman had me look at a Frontier. I test drove the Frontier and after the test drive I told them I was leaning towards a full size truck. They shook my hand said if we get any in we will let you know and gave me a pressure-free sales experience. I went to Presitge Toyota in Northern Jersey the following day, test drove a Tundra and from the moment I was there, I felt as if I was going to be pressured into buying a truck that day. It started out with a test drive and upon getting back I was asking if they could see what they could do for me. They took my keys to my BMW and took it to get an appraisal. I told them that my credit was excellent and showed them a copy of my report. They told me that they can't run numbers via that report and that they would have to check my credit. I told them if that was the case and they can't run numbers based on the current financing offers for top tier credit then my time up there was done. They hesitated giving my keys back and gave me some line about hard inquires and soft inquires and it won't show up on my credit report and after a good half hour of going back and forth (and still not returning my BMW keys) I said ok do your soft inquiry. The numbers came back as I said they would and they proceeded to give me the financing for top tier. I told them that I was going to go home and talk it over with my wife and I will let them know. They kept me in their financing department and WOULD NOT LET ME LEAVE!!!! I kept telling them that I had to get back to Philly for work and they kept telling me that my keys were on their way and kept trying to make a deal, even though I told them that my wife had the checkbook for the down payment and that nothing could be done that day. It took them an hour to "find" my keys all the while they were badgering me and trying to get me to sign on the dotted line without discussing all the finances over with my wife. I finally was given my keys back, I jumped in my car and never looked back. Low and behold two months later my credit score dropped as Prestige Toyota did THREE hard inquiries on me with Toyota Motor Credit, Prestige Toyota Financing and Bank of America. More
by a10loadtoad
December 31, 2013
I do not tend to do reviews but my experience at Presitge Toyota and with Andre Moshkovich was such a good one I wanted make sure I did one. Andre and the entire team at Presitge was very courteous and prof Toyota and with Andre Moshkovich was such a good one I wanted make sure I did one. Andre and the entire team at Presitge was very courteous and professional. I be buying my next car there and I would definitely recommend Andre and this dealership to anyone looking to purchase a Toyota. More
by mcollopy
December 16, 2013
Buying a new car is never an easy process. Once you determine which car you want, you need to figure out where you will buy it. There are so many dealerships to pick from—where do you start? If you a determine which car you want, you need to figure out where you will buy it. There are so many dealerships to pick from—where do you start? If you are looking for a Toyota, I recommend starting with Rob Rago of Prestige Toyota in Ramsey, NJ. We can all educate ourselves before we buy a new vehicle. There are many factors that you should take into consideration, e.g. lease deals, interest rates and trade-in values. Once you understand the purchase process…find Rob Rago. He made the buying process easy; he was transparent and honest about the numbers (they’re online anyway for you to find). Rob will make sure that you enjoy the buying experience—everyone leaves happy! You won’t be disappointed when you purchase your new Toyota from Rob Rago. More
by steveestro
Employees Worked With
December 10, 2013
I have been a Toyota customer for 15 years. I must tell you I have not had better service by any auto manufacturer than your Mahwah service department. Mr. Craig Malise and his staff are very professional you I have not had better service by any auto manufacturer than your Mahwah service department. Mr. Craig Malise and his staff are very professional and give excellent service. With service like this I plan to be a Toyota customer forever. I get such a good feeling when I bring my car to this service dealership because I know the work will be done professionally and the service is outstanding. I cannot thank Mr. Malise and his staff enough. Keep up the excellent service. Thank you Robert Morris 201-497-8659 My e-Mail is magicbob33@verizon.net More
by magicbob
Employees Worked With
Mr. Craig Malise
October 29, 2013
Having bought and leased many vehicles in my day, It is rare to come across a sincere and straight shooting car salesman. Rob made the experience effortless, fair, smooth and fast! Great salesman rare to come across a sincere and straight shooting car salesman. Rob made the experience effortless, fair, smooth and fast! Great salesman More
by muhlstock
Employees Worked With
October 29, 2013
This current lease represents our fifth consecutive lease arranged by Prestige Toyota. It is our second consecutive time working with Andre Moshkovich. Andre is a true professional and top notch, when it c arranged by Prestige Toyota. It is our second consecutive time working with Andre Moshkovich. Andre is a true professional and top notch, when it comes to customer service. He made this a pleasurable experience and worked extremely hard to facilitate the best possible deal for us. He is an asset to Prestige and I will refer prospective clients to him in the future. When this current lease is up, I will look forward to dealing with Andre again. I rate Andre Moshkovich A+++ ! More
by Reyno1964
September 21, 2013
I went into the dealership at 9:00 a.m. and came out with a new Yaris less than 2 hours later. Thanks to Ben Zimmer the entire process went smoothly and efficiently. Although I would have liked to have bee a new Yaris less than 2 hours later. Thanks to Ben Zimmer the entire process went smoothly and efficiently. Although I would have liked to have been able to get a lower price after negotiating, everyone at the dealership was knowledgeable, friendly and made the experience a pleasant one. I drove my new red Yaris out of the parking area with a big smile on my face! My thanks to everyone at Prestige. More
by bluhmann
September 19, 2013
I am very satisfied with the salesperson and the level of professionalism demonstrated. I would recommend this dealership and most likely purchase here in the future. professionalism demonstrated. I would recommend this dealership and most likely purchase here in the future. More
by Joanmonton
