Prestige Toyota of Ramsey

Stress free!!! I have nothing but great things to say about prestige Toyota. The experience was stress free. The staff was welcoming and friendly. Robert Rago made t I have nothing but great things to say about prestige Toyota. The experience was stress free. The staff was welcoming and friendly. Robert Rago made the experience easy. Awesome people!!!! More

THIRD TIME IS A CHARM WITH RAV4 This is my third time owning a RAV4 from Prestige Toyota in Ramsey. My sales person Rob Rago was wonderful and very helpful with my requests and que This is my third time owning a RAV4 from Prestige Toyota in Ramsey. My sales person Rob Rago was wonderful and very helpful with my requests and questions and worked with me. A great experience from a terrific sales professional. Hopefully, there will be a fourth toyota in the near future. Also, I have to commend Service rep. Chris Budde. Chris is very helpful and responsive with my service needs. Whenever, I had a question he answer right away or would get back to me in a timely manner. More

Not happy Although the facility update seems exceptional, I believe they need it to do business. We were in negotiations and agreed on a price on a specific ve Although the facility update seems exceptional, I believe they need it to do business. We were in negotiations and agreed on a price on a specific vehicle they gave us a VIN # on. They told us the vehicle would be in any day now. Weeks went by. They didn't answer our calls and when they did, they told us there were "shipping problems." Finally, we put feelers out about the problem and came to find the car wasn't even in production yet!!! They were going to have us on the hook and lie to us for months!!! We bought elsewhere for the same price and at least they were honest with us and answered our calls and/or called us back. I would not recommend this dealership to my enemy. More

Best experience I ever had working with Jillian Cruz! Jillian kept everything focused on me, what I needed and wanted in a car. She cared that I got exactly what I wanted and needed! Jillian kept everything focused on me, what I needed and wanted in a car. She cared that I got exactly what I wanted and needed! More

The worst car buying experience ever!!!Was constantly pressured to sign for a car without even seeing it, and i had to wait over 2 1/2 hours (with my pregnant wife and 8month old) fo ever!!!Was constantly pressured to sign for a car without even seeing it, and i had to wait over 2 1/2 hours (with my pregnant wife and 8month old) for the vehicle to show up so i can look at it and the vehicle was only 30 minutes away!!! I told the salesman my wife needs to eat so we were going to get food and again he tried to have me do the paperwork! And after i signed for the vehicle it wasn't even cleaned properly, there was glue on the rims and stickers on the interior lights and the windows were dirty. And to too top it all off the Manager called me about my survey that i wrote negative things and offered me a "car wash"! So i would have to drive all they way back 30 minutes to them for a $10. Dollar car wash at best! I told him that makes no sense, i get the same car wash from when i service it!!Whats the point of that!! He said he thinks its fair. I said i already cleaned it. And he said i see that nothing i can do can make you happy. He then offered me a little think of touchup paint. Again only worth like $10 dollars. Don't buy from here!!! More

great experience dealing with Chris D. Recently purchased a Highlander with Chris. We had an excellent experience and would strongly recommend him to anyone looking for a new vehicle. He is Recently purchased a Highlander with Chris. We had an excellent experience and would strongly recommend him to anyone looking for a new vehicle. He is not a high pressure guy and is very personable. Would definitely go back to him my next car. More

Still Waiting. In March 2015 I purchased a 2009 Dodge Challenger. After the first temporary registration expired, I received a second one .Hoping to get my plates I In March 2015 I purchased a 2009 Dodge Challenger. After the first temporary registration expired, I received a second one .Hoping to get my plates I was told there was a problem with the title. They gave me a loaner car. Which I drove for a month after numerous phone calls I was constantly told they are working on it. I received a phone call to bring back this loaner car because it was going up for sale. I had to rearrange my schedule to be there. I was given another loaner car which I am still using. During my time with the first loaner car I called DMV they sent a investigator to see what is causing this problem. I was told they figured it out, I was told a week or two I would have the plates. After calling many times I was told on August 17th they would hand deliver the paperwork to the dealer. I called today, the managers were in a meeting. I left my number and still no call back. I feel this is unacceptable and unprofessional. I feel I should be compensated monthly payments for the time of not driving this car. If I wanted a Toyota Camry I would have bought one.... More