
Prestige Toyota of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sloppy and rushed.. Had my sequoia recall work done here. One of the SLOPPIEST job that I can imagine. They sprayed the paint. Paint was everywhere - on the cooling fans, Had my sequoia recall work done here. One of the SLOPPIEST job that I can imagine. They sprayed the paint. Paint was everywhere - on the cooling fans, engines hoses , literally every where. When I raised the concern they did nothing but lip service. They had also enticed me have the sequoia recall done at their place - since these were 10K plus jobs - that toyota was paying for, as a recall. They offered me a free oil change service in lieu, which they didnt upheld, since the management has changed and the new management is worse than the previous bunch and flat out said no (very rude). Stay away, as this is a volume driven, service center. Their mechanics are rushed and QUALITY IS NOT A PRIORITY HERE. TIP - take pictures of your car - front and back before you give them the keys - because of the volume and rush, your car may be side swiped or damaged ( bumper scratches are common) as they move so many cars in an out of the workshop at high speed. My recommendation - just stay away. Unless you are happy with slopppy jjob that you paid top dollars for. More
Friendly, Low Stress Buying Experience It was a pleasure working with Andy Eagle. He was thorough and patient with me during the whole process and was attentive to my needs. I would recom It was a pleasure working with Andy Eagle. He was thorough and patient with me during the whole process and was attentive to my needs. I would recommend anyone looking to purchase a vehicle to contact Andy. More
Prestige Toyota of Ramsey NJ Review After Great Experience Purchased a Toyota Avalon Hybrid from Prestige Toyota of Ramsey, NJ, on December 10, 2016. Great overall experience! Salesman, Mike Chaitow, was ver Purchased a Toyota Avalon Hybrid from Prestige Toyota of Ramsey, NJ, on December 10, 2016. Great overall experience! Salesman, Mike Chaitow, was very professional, patient, and willing to listen. Test drive, discussion on options, and negotiations went smoothly. The showroom building is beautifully maintained, operations are well planned, and the customer is treated with respect by all associates. The vehicle was prepped and ready for pickup, washed exterior/cleaned interior, and I was introduced to tech, Dan, who patiently went through the demo of the car... he was very knowledgeable of all the systems. Received check up call and a follow up call as requested. I would recommend that this dealership. More
Friendly knowledgeable staff helped me find the right car I found the range of car choices so overwhelming! My salesman, Andy Eagle, was able to help me define exactly the car that would make me drive away no I found the range of car choices so overwhelming! My salesman, Andy Eagle, was able to help me define exactly the car that would make me drive away not just satisfied, but happy knowing that I had the car that was right for me. He was patient with my indecisiveness and able to answer every question about many different model year and trim features. He went out of his way to be sure I was comfortable every step of the way. He arranged everything so I did not have to spend time waiting at the dealership and had me driving my car home in a very short time. Finance papers were clearly presented and explained. At no time did I feel pressured in any way to buy anything. I left with a positive experience thanks to the friendly and helpful people at Prestige. More
SUPERSONIC Prestige Service The OUTSTANDING service we received at the Prestige Toyota in Ramsey, NJ and the Prestige Toyota Service and Parts in Mahwah, NJ cannot be compared. The OUTSTANDING service we received at the Prestige Toyota in Ramsey, NJ and the Prestige Toyota Service and Parts in Mahwah, NJ cannot be compared. We felt like celebrities. The KNOWLEDGEABLE, FRIENDLY, PROFESSIONAL STAFF managed to fulfill our needs in a timely manner. I recommended and will continue given recommendations. THE BEST SERVICE EVER... Thank you, Miriam & Tommy More
Homerun! I shopped in several dealerships in the area. I had some very negative experiences with toyota many years ago but Andy Eagle has restored my faith in I shopped in several dealerships in the area. I had some very negative experiences with toyota many years ago but Andy Eagle has restored my faith in Toyota. I not only had a wonderful and positive experience, Andy came through and found me the exact car I was looking for. I was stunned how quickly he found one, especially since I wanted a new color that hardly anyone knew about. I also hit 39.2 mpg with the 2017 Rav 4 hybrid. The est. was 30/34mpg, Overall, I would highly recommend this dealer and look forward to many yrs of driving this car. Joel More
Took a while but actual meeting was smooth and proffesional I was buying out a lease. From the time the lease was coming to its end I was kept in touch and up to date with my options etc. Other than waiting for I was buying out a lease. From the time the lease was coming to its end I was kept in touch and up to date with my options etc. Other than waiting for over an hour for a scheduled appointment I would give very high ratings to all of those who were directly involved in the original lease and subsequent buy-out. More
Very Good! It was a simple process. My lease was up and needed a new vehicle. We came to an agreement quite easily. Everyone involved was courteous, friendly, an It was a simple process. My lease was up and needed a new vehicle. We came to an agreement quite easily. Everyone involved was courteous, friendly, and professional. I have been their loyal customer since 2007, and will continue to be one. More
"New" 2014 Toyota 4Runner! We stopped in to Prestige Toyota to shop for a new or used car for my son, who is headed to Colorado for the winter and needed a new reliable vehicle. We stopped in to Prestige Toyota to shop for a new or used car for my son, who is headed to Colorado for the winter and needed a new reliable vehicle. Christian Pizarro came out to meet us, and was knowledgeable and helpful in reviewing the various options. After test driving a Tacoma and 4Runner and comparing the cost of the new versus used vehicles, we decided on the 2014 4Runner. With low mileage and Toyota's Certified Pre-Owned program, we are confident that this car will be much more reliable than the 2012 Jeep it is replacing. Everyone we met at the dealership was friendly, helpful and professional, and the entire purchasing experience was a good one. The only negative comment I can make is that we were kept waiting for quite awhile when we were picking up the car. I know there's a lot of paperwork and coordination involved with different staff members, but they knew we were coming at a specific time and this process could have been a bit more coordinated. Despite that, we would highly recommend Prestige Toyota and Christian Piazarro in sales if you're looking for a new or used car! More
Christian James - Great dealer! Bought a used, like new, Scion XB. Came from over an hour away in New York. Christian James drove my old Scion home for me after work. Who does that? Bought a used, like new, Scion XB. Came from over an hour away in New York. Christian James drove my old Scion home for me after work. Who does that? Prestige Toyota is a classy dealership. Very friendly folks there. Pleasant experience all around. Find Christian James when you get there. He will take great care of you! More