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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,812 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,812 reviews

June 20, 2023

Job well done. Estimates and time to wait were accurate. Will surely return for future auto repairs. More

by WILLIAM.DORN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 20, 2023

The service was pretty good and Caroline was very courteous. She explained what aspects of the car are going to be serviced and how much it was going to be. Overall, I am pleased with the quality of More

by Suba Subramanyam
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that Caroline made sure your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 20, 2023

The service I came for was fine. However a recommendation to replace a part which was not broken for $1350.00 was not okay. I had the part checked twice by another very skilled mec More

by ASTELLEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We recommend you reach out to Thomas Carrino at ThomasCarrino@driveprestige.com to go over the MPI in detail this way we could explain why our Toyota Certified Technician failed the part. We would like to rectify the confusion.

June 20, 2023

The wait time was extremely long. I waited for 3 hours for them to service my vehicle. More

by Tara
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the business. We apologize for the inconvenience. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com to go over the details so we could resolve this error on future visits. Thank you.

June 20, 2023

Long wait overinflated tires no oil change reminder sticker as stated not sure what else More

by tglenngord
Service Price Transparency
Recommend Dealer
No
Employees Worked With
WAYNE SCHNEIDER
Jun 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We apologize for the inconvenience. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com so we could work to resolve this.

June 20, 2023

Caroline has been my client advisor for many years. She is professional, courteous, knowledgeable and above all extremely personal. She is one of the main reasons I choose prestige Toyota for my servic More

by SRLCPA0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Caroline provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 19, 2023

Very professional , very friendly salesman Explain all my questions how everything works in my vehicle More

by BDOBROWOLSKA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystina Gronka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Zieba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

June 18, 2023

In and out, exactly how I like it. Cliff was great. Straight to the point and didn't try to sell me anything I didn't want. More

by avrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Montes
Jun 18, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Cliff provided you with a wonderful experience. Please let us know if we can further assist you in any way!

June 18, 2023

FIVE STARS. I have a very good experience. I am very satisfied. Definitely I will come back. . More

by jiajiawu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jun 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

June 18, 2023

I had a great experience at Toyota of Ramsey. Miro was a fantastic sales person and made the process of buying a car really easy. He was friendly, professional and honesty, I highly recommen More

by vjenter14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir (Miro) Besic
Jun 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Miro! We are so glad that he was so helpful during your visit!

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