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Prestige Toyota of Ramsey
Ramsey, NJ
4,787 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,787 reviews
Verified Customer
June 14, 2023
I made 3 trips since January 25 till I got the car I wanted but it is overpriced I could of gone to Rhode Island get the same suv $$ 5-6 thousands cheaper wanted but it is overpriced I could of gone to Rhode Island get the same suv $$ 5-6 thousands cheaper More
by momhadodo
June 14, 2023
Prestige toyota was really good they did my oil change and tire rotation fast and Jeffrey Cicero was great and tire rotation fast and Jeffrey Cicero was great More
by DELLAFAVE62
Employees Worked With
June 14, 2023
I will never return to this service center and I will tell people not to go there. They were the worst and terrible. I had to wait two and a half hours just for the oil change and basic inspection on Mon tell people not to go there. They were the worst and terrible. I had to wait two and a half hours just for the oil change and basic inspection on Monday morning at 10am, even not on weekends. When I got in the car after everything was done I found my stuff in the car missing and asked them to find it, but they said they couldn't figure out where and how it was missing, and the manager did not even come out. So I asked Wayne to figure this out but he did not care about me. As a result, I had my belongings stolen in there. I have never experienced this terrible thing in any other service center. More
by Chloe
Employees Worked With
WAYNE SCHNEIDER
June 14, 2023
I am not familiar with Thomas. I bought my car from Chris D. And he was excellent ! I bought my car from Chris D. And he was excellent ! More
by margielstaley
Employees Worked With
June 13, 2023
Staff needs better training when it comes to communication with clients. There is a lack of communication which makes the dealership seem very unprofessional. communication with clients. There is a lack of communication which makes the dealership seem very unprofessional. More
by Annie
June 13, 2023
The purchase of my vehicle was fairly painless. I bought when new cars were thousands over MSRP. I was able to buy at MSRP without going through the torture of negotiation. I’ve gone back to Pres I bought when new cars were thousands over MSRP. I was able to buy at MSRP without going through the torture of negotiation. I’ve gone back to Prestige for the 5k and 10k service and found the Service Dept to be modern, clean, and efficient. The service performed was tire rotation and oil change; so there were no mechanical surprises. More
by ROBERT.FITZMAURICE
Employees Worked With
Elena O'Hair
June 13, 2023
Service Department is great. . Client Advisor-Caroline Siderias is extremely professional, extremely knowledgeable. She explain everything and she take care all customer needs . Client Advisor-Caroline Siderias is extremely professional, extremely knowledgeable. She explain everything and she take care all customer needs More
by abcars2000
Employees Worked With
