Prestige Toyota of Ramsey

Excellent experience! I had an excellent experience leasing my first Toyota at this dealership. Cliff Montes was extremely helpful and made the whole process go smoothly. I had an excellent experience leasing my first Toyota at this dealership. Cliff Montes was extremely helpful and made the whole process go smoothly. He went above and beyond to answer all of my questions and ensure I was comfortable with the terms of the lease. I would highly recommend Cliff and Prestige Toyota to anyone considering purchasing a Toyota. More

2018 Prius maintenance & repair Scheduling a visit by phone was easy. I never expected same day service, but they did it. The requested maintenance (oil change and filter) and repair Scheduling a visit by phone was easy. I never expected same day service, but they did it. The requested maintenance (oil change and filter) and repair of the truck latch was done quickly. More

I had to work hard to close the deal Hello. The dealership could not close the deal if I had not moved forward. My suggestion is that the dealership should be flexible more in order to c Hello. The dealership could not close the deal if I had not moved forward. My suggestion is that the dealership should be flexible more in order to close the deals and sale more. Now a days the competition is hard and in order to be ahead of the completion we should be more flexible than before. The consumer has more information about the product than before due to internet. so the equation of sales are changing. I also recommend more persistent and follow up even at the beginning you have negative perception that the deal is impossible. the Psychology of people change through the time. The next time they might switch to another product that fits their budget. It is the art of sales person to be able to tailor the product to the budget of customer. More

Correction of a noisy Highlander, I had noticed that my Highlander was getting noisy. In my visit to the Service Center, I pointed out my concerns. When I picked up the vehicle, it se I had noticed that my Highlander was getting noisy. In my visit to the Service Center, I pointed out my concerns. When I picked up the vehicle, it seemed quieter. However, the noise continued and the attendant at the Service Center commented on it when I brought it back for my next appointment. Luke Incognito, the Assistant Service Manager informed me that I should take a loaner since it would take sometime before I could drive it. Apparently the job was extensive and I drove the loaner for over a week! Luke called me during the week and told me Toyota was repairing the vehicle at no cost to me! I knew the work was extensive and despite my faithful maintenance, work was necessary. My Highlander rides better than ever before and it is quieter than I can remember. My gratitude is great for the Service Department of Toyota. Thank you!!! More

excellent courtesy & service excellent Courtesy & service Have always brought my Avalons [past & present] to this dealer's service dept. Always satisfied with their courteous excellent Courtesy & service Have always brought my Avalons [past & present] to this dealer's service dept. Always satisfied with their courteous behavior and service recommendations. More

Continued comprehensive Professionals I appreciate being called Proactively to schedule 1 year complimentary service. Everyone courteous, and waiting room comfortable, and work completed p I appreciate being called Proactively to schedule 1 year complimentary service. Everyone courteous, and waiting room comfortable, and work completed precisely in time estimated. Well done! More

Great service Christopher Budde, my service advisor, always does over-the-top help at Prestige. His knowledge is helpful to me in getting the best value for my serv Christopher Budde, my service advisor, always does over-the-top help at Prestige. His knowledge is helpful to me in getting the best value for my service. More

Thumbs up Overall fast and easy. Enjoyed the brief experience. Fantastic facility. I would definitely refer someone interested in a car or truck to see them bec Overall fast and easy. Enjoyed the brief experience. Fantastic facility. I would definitely refer someone interested in a car or truck to see them because it was a professional environment. More

Nice and easy Didn't try to sell me anything I didn't need. Opened my eyes abut "guarantee", least I ever spent on service at this dealer. Didn't try to sell me anything I didn't need. Opened my eyes abut "guarantee", least I ever spent on service at this dealer. More

Friendly, personable and overall wonderful experience. I left my Nissan Dealer of 9 years and it was the best decision I made. My saleman, Aaron, was amazing on providing me the service I needed and unders I left my Nissan Dealer of 9 years and it was the best decision I made. My saleman, Aaron, was amazing on providing me the service I needed and understanding what I was looking for. Aaron took his time and answered all the questions I had. He provided a lot of useful information that helped me make my final decision. As a mother of two small children, safety and reliability was of utmost importance to me and my family. I know he got the best deal out there for me. It is hard to find a salesman that puts his client's needs first. The dealership was beautiful and clean. Everyone involved was amazingly friendly. More